Service Quality
Customers frequently noted friendly and pleasant staff, though some reported inconsistent service and mistakes with orders.
Food Quality
While many enjoyed the food, there were complaints about food being cold, poorly prepared, or missing items.
Drive-Thru Efficiency
The drive-thru was often praised for its speed, but some customers experienced longer wait times.
Cleanliness
The cleanliness of the dining area received mixed reviews, with some noting it was clean while others reported issues.
Menu Satisfaction
Customers expressed disappointment over menu changes and the quality of certain items, indicating a decline in overall satisfaction.