Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
874 reviews
5 stars
364
4 stars
220
3 stars
136
2 stars
43
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders taking too long to fulfill.
Order Accuracy
There were numerous complaints about incorrect orders, with many customers receiving the wrong items or missing components.
Food Quality
While some customers praised the food as fresh and delicious, others reported receiving old or poorly prepared items.
Staff Performance
Feedback on staff varied, with some praising friendly and attentive service, while others noted unprofessional behavior and poor customer interaction.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting clean conditions while others reported unsanitary bathrooms and overall dirtiness.
- PMPreston MurphyDec 26, 20251.0They charge for sauce and forget to put it in the bag.
- ATAshlea TownsleyDec 22, 20255.0They go the order right and that's all I ask.
- APABU EL PICASONov 10, 20255.0Great food awesome staff
- BWBrenda WiseSep 28, 20252.0Way understaffed, took 25 min.to get through Drive thru, please hire more
- BHBryan HaynieSep 25, 20255.0Workers all gave phenomenal service
Frequently Asked Questions About Wendy's
Is Lebanon - 400 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's drive-thru at 2420 W. Cumberland St, Lebanon, PA?
The drive-thru is open daily from 7:00 AM to midnight (00:00).
Does this Wendy's location offer dine-in, drive-thru, takeout, and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
Can I order Wendy's food through the mobile app or online for this location?
Yes, you can order through the Wendy's mobile app or online at order.wendys.com and select this location.
Is breakfast served at the Wendy's located at 2420 W. Cumberland St, Lebanon, PA?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant posters, with staff happy to assist.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's customer care via their website live chat, phone at 888-624-8140, or call this location directly at (717) 274-2042.
What nearby businesses can I visit before or after dining at Wendy's on W. Cumberland St?
Nearby places include the AT&T Store for mobile needs, and several automotive dealerships like Keller Bros Pre-Owned and Ladd Hanford Kia.
Is there a car wash or auto detailing service near Wendy's at 2420 W. Cumberland St?
Yes, AutoSuds West offers car wash and auto detailing services near this Wendy's location.
Are there any beauty salons or hair care services close to Wendy's in Lebanon, PA?
Yes, nearby beauty and hair salons include House of Hair Design Too, Imani Salon, and Jo Jo's Hair Salon, perfect for a visit before or after grabbing a meal.