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McDonald's

3.4
(1723 reviews)

Business Details

757 E Cumberland St, Lebanon, PA
17042, United States
(717) 273-9023
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
757 E Cumberland St, Lebanon, PA
17042, United States

Hours

Reviews

3.4
1,723 reviews
5 stars
582
4 stars
368
3 stars
306
2 stars
159
1 star
308

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced long wait times and rude interactions.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While many customers enjoyed hot and fresh food, there were complaints about cold items and unsatisfactory preparation.

Cleanliness

The restaurant was generally noted as clean, contributing positively to the dining experience.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived lack of value for money.
  • CM
    Christopher Mosley
    Feb 4, 2026
    1.0
    Went thru drive thru, order 1 thing. Didn't give or asked if I wanted my receipt. My change was short. Told a manager, they counted the draw was fine but the employee had just punched out and went home. That was the end with no resolution.
  • HL
    Hannah Lathan
    Jan 28, 2026
    5.0
    I have ordered from this location several times. Too many times if I'm being honest... Delivery and through the drive thru. Every time is incredible. Hot, fresh, friendly team and people who go out of their way to ensure great customer service. Today, I called at 3:50 am to ask when breakfast would be available on delivery sites and Jen, the morning manager, was helpful and so kind. I received my order, fresh and hot, with a little extra treat, hot coffee (much needed) and apple pies. As the GM of a fast food restaurant, myself, THIS is what I look for in a manager. Thank you, Jen, for raising the standard for fast food customer service. Much love.
  • JG
    John Gillen
    Jan 11, 2026
    3.0
    Ho hum. Just another Mickey Ds that is nothing special and over priced
  • SS
    Steve Schappell
    Dec 24, 2025
    3.0
    The Big Mac I ordered was missing a meat patty.
  • DD
    Dawn
    Dec 14, 2025
    4.0
    Food was good and made properly, very clean, service was slow.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Lebanon, PA?

McDonald's in Lebanon, PA is open 24 hours every day of the week.

Does this McDonald's location offer delivery service?

Yes, this McDonald's offers delivery, including same day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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