McDonald's

3.6
1316 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1725 Quentin Rd, Lebanon, PA
17042, United States

Hours

Reviews

3.6
1,316 reviews
5 stars
470
4 stars
302
3 stars
265
2 stars
134
1 star
145

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.

Staff Attitude

While some reviews praised friendly and helpful staff, others noted rude behavior and a lack of professionalism from certain employees.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and sticky floors.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others criticized the freshness and preparation.
  • JM
    Jen M
    Jan 4, 2026
    3.0
    Food was cold, especially fries.
  • GT
    George Tsimura
    Dec 24, 2025
    5.0
    I'm loving it
  • LZ
    Lisa zapenski
    Dec 23, 2025
    1.0
    if i’m paying an extra 40 cents for mac sauce, i better get my mac sauce. stop talking and do your job
  • AS
    Anne Smith
    Oct 27, 2025
    3.0
    They have a difficulty getting orders correct. I go through drive thru and don't think I should need to check to make sure sandwiches are correct. But disappointing when get home and find mistakes. This morning I ordered a sausage egg and cheese biscuit sandwich. Paid more for sausage. I get home and no sausage. No meat at all. Pay $5 for sandwich and it's wrong.
  • SS
    S S
    Oct 20, 2025
    1.0
    Apparently employees at this restaurant can't count. We received 5 burgers instead of 6. Cold fries and nuggets topped it off.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer drive-thru service?

Yes, drive-thru service is available daily from 5:00 AM to 11:00 PM.