McDonald's

3.6
1310 reviews
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Business Details

1725 Quentin Rd, Lebanon, PA
17042, United States
(717) 306-6565
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1725 Quentin Rd, Lebanon, PA
17042, United States

Hours

Reviews

3.6
1,310 reviews
5 stars
469
4 stars
299
3 stars
264
2 stars
134
1 star
144

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpful employees while others noted rude or unprofessional behavior.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported dirty tables and sticky floors.

Food Quality

Opinions on food quality were mixed, with some enjoying their meals while others criticized the freshness and preparation.
  • AS
    Anne Smith
    Oct 27, 2025
    3.0
    They have a difficulty getting orders correct. I go through drive thru and don't think I should need to check to make sure sandwiches are correct. But disappointing when get home and find mistakes. This morning I ordered a sausage egg and cheese biscuit sandwich. Paid more for sausage. I get home and no sausage. No meat at all. Pay $5 for sandwich and it's wrong.
  • SS
    S S
    Oct 20, 2025
    1.0
    Apparently employees at this restaurant can't count. We received 5 burgers instead of 6. Cold fries and nuggets topped it off.
  • SM
    Scott Evan Morris
    Oct 14, 2025
    5.0
    Actually I really enjoy the McDonald's McChicken sandwiches and their egg McMuffin and hash browns and orange juice and McDonald's has been around since I was a young child and over the years I've lived McDonald's has come a long way with their food menu of the different types of food orders and the staff at McDonald's I believe are very respectful and courteous to their customers and the manager I respect all of those employees who work for any McDonald's anywhere in the world.
  • SS
    Sofii
    Oct 5, 2025
    1.0
    We went there today HORRIBLE drive thru, one car infront of us was taking 500 plus years to get their food. Doesn't take that long to get your food, I promise that. We had to sit in the drive thru for over 20 mins just for our food to be NOT GOOD. Our drinks had no ice, and they didn't give us my chicken nuggets TERRIBLE job. Girl at that was working the drive thru gave us NO apology for the wait fire her IMMEDIATELY. Whole experience -1/5 do better McDonald's. Except the one guy was good looking lol.
  • MR
    mike rios
    Sep 25, 2025
    5.0
    Came in this morning for breakfast and a gift card, Tiffany helped me and other customers and she was fantastic. She had such an amazing attitude, beyond helpful and so pleasant.
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer drive-thru service?

Yes, drive-thru service is available daily from 5:00 AM to 11:00 PM.