McDonald's

3.4
1644 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1202 W Maple St, Lebanon, PA
17046, United States

Hours

Reviews

3.4
1,644 reviews
5 stars
545
4 stars
335
3 stars
298
2 stars
154
1 star
312

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like cold fries, dry burgers, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Some customers noted that the establishment was clean, while others pointed out areas needing improvement.

Staff Friendliness

While some customers experienced friendly service, others reported rudeness and lack of assistance from employees.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, affecting overall customer satisfaction.
  • CH
    Chance Haldeman
    3 days ago
    1.0
    multiple times where I had no sauces in the bag as well as my large fry hardly being halfway full.
  • AG
    Alex George
    Oct 25, 2025
    3.0
    Burger was amazing,I didn't expected in McDonald's so good burger ,It's a first time . I wanted to put 5 stars even sanitizer was everywhere empty. But when we took with my girlfriend Cappuccino and French fries we were very sad. The milk was sour and bitter, so undrinkable. And the French fries were incredibly oversalted.
  • JD
    Jamie Davies
    Oct 18, 2025
    5.0
    Great service, friendly staff, busy location
  • SS
    Shawn
    Oct 4, 2025
    5.0
    I haven't been at McDonald's for awhile I just went by to go to friendlys but when I was there. Not good.
  • LL
    LegendaryTosakuGod
    Sep 28, 2025
    1.0
    Dude how did they mess this up. Dud you pull the lever once for the Oreos instead of 2 to 3 times also why wasn't it mixed.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Lebanon, PA?

McDonald's in Lebanon, PA is open 24 hours a day, 7 days a week.

Is McDonald's in Lebanon, PA open for delivery?

Yes, McDonald's offers delivery 24/7 through their online platform.