McDonald's

3.1
804 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2014 Lincoln Ave, Latrobe, PA
15650, United States

Hours

Reviews

3.1
804 reviews
5 stars
227
4 stars
133
3 stars
135
2 stars
79
1 star
230

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, with some stating they received completely wrong items or missing items altogether.

Service Speed

Customers consistently complained about long wait times in both the drive-thru and inside the restaurant, often citing delays of 20 minutes or more.

Food Quality

Numerous reviews highlighted poor food quality, including cold, undercooked, or improperly assembled items, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and unclean dining areas, contributing to a negative dining experience.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rude behavior and poor customer service.
  • ED
    El Duderino
    3 days ago
    1.0
    Id give this place ZERO stars if I could. Ive never been thru their drive thru and not been told to pull up and wait. Ever. Waited today for my order in a drive thru spot. Had to call the store after 15 minutes and nobody seemed to know i was there. I had to actually go in for a refund. The team had forgotten I was waiting in a spot. Apparently, reading a screen, bagging food and looking out a window at a waiting car is too much for the staff.Tara the manager offered nothing but an empty apology. Poor and ignorant leadership equals poor and ignorant staff.They should close that place down. They only care about online orders like doordash and ubereats. I cant stress enough to avoid this miserable place.
  • AP
    alyssa Piper
    Dec 4, 2025
    1.0
    Not impressed at all. When I went through the drive through I couldn’t understand the person taking my order. I asked for the grinch salt and she never put it on my order so when I got to the second window and asked if they had my salt in the bag they told me that I need to pay for it to get it.
  • JP
    Jaime Pinette
    Dec 4, 2025
    5.0
    Even though it was very busy and they were clearly understaffed, the employees were all super sweet and friendly.
  • WS
    William Swartz
    Nov 26, 2025
    1.0
    Slow, and not very well managed, 30 minutes to get 2 big macs and a quarter pounder! Won't be back!
  • TF
    Tawnya Frain
    Nov 23, 2025
    1.0
    Worst experience ever. Waited in drive through line as I type for 25 minutes already paid for food!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2014 Lincoln Ave, Latrobe, PA?

McDonald's in Latrobe is open daily from 5:00 AM to 10:00 PM.

What time is the drive-thru open at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 10:00 PM at this McDonald's.