Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold, raw, or improperly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Cleanliness Concerns
Several customers noted unsanitary conditions and lack of proper hygiene practices among staff.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service at certain locations.
JR
Jacob Rencher
Feb 20, 2026
1.0
I've been to a lot of Wendys. Not in my top 50
RA
Remain Anonymous
Feb 19, 2026
1.0
It's Sunday night & want Wendy's, so I ordered online thinking "what's the big deal? I'll just pick from their online menu & get what I want."
Pick up time: 20 minutes
Drive through time: 30 minutes
"Huh? OK, I'll go inside & get it lol I'm hungry."
*confirms & pays for order*
*gets ready to leave*
*gets in car & drives to Wendy's*
*parks, gets out, and goes into Wendy's*
"Dang! This place is completely empty. Are they open? Oh no, did I order it from the other one? Better check."
*pulls out phone & double-checks*
*some scraggly old man in a Wendy's uniform walks to the Fry Station - doesn’t see me*
Thinking to myself, "Oh, why doesn't that bearded man have a 'beard net' on? Ew, where are his gloves? He's just gonna hold that greasy fry scoop & fill people's containers like that? Yuck"
*bearded, south-western Asian man open mouth coughs, hard, directly into the Fry Station*
*does it again*
*wipes his mouth with an un-gloved hand*
*continues to fill fries*
Me: [SHOOK] "uhm, I'm here to pick up an order."
*bearded man quickly turns, clearly panicked*
*begins talking in an unknown language to a young lady who understands; guess she was on drive-thru?*
*She speaks 'English' to me that I couldn't make out, and then makes a call on her cell phone with her un-gloved hands*
After some time, maybe 15 minutes, my order is bagged up and being placed on the counter. I don't want to take it but I already paid for it. "What should I do here?"
*manager walks in with headphones on and throws out the trash from eating dinner in his car*
*removes personal headphones, puts on Wendy's headset, puts his apron on, grabs my bag of food & my 2 cups, takes it from the younger girl, and places it on the counter & says "hello!"*
[The entire time in between the young lady dialing her phone and the end of that succession of events the staff was nervously moving around, almost as if they never expected a customer to enter the store; constantly glaring at my and talking to each other in their shared language, 5 feet away from me]
How unwelcoming.
And that manager who just ate dinner while doing whatever on his phone in his car did not wash his hands.
I will never return to this location. I will also only eat inside so I can see the hygiene my food is prepared with. There are food safety laws, and then there are standards - this crap violated both.
Shame on you.
LC
Luisadel Cabrera
Feb 13, 2026
1.0
If I could give a 0 stars i would I ordered a jr bacon cheeseburger from this place and I received a raw cheeseburger. Absolutely disgusting and I can’t believe I took a bite out of that. Ordered it through Uber Eats and they won’t give me my money back for for the cherry on top. Won’t recommend to buy at this place.
BH
Bonnie Hoskins
Jan 16, 2026
5.0
So I went and got French toast sticks seasoned potato wedges from Wendy's this morning and I'm absolutely head over heels in love 👋😁👋😁👋 broad Street Lansdale. Thank you
EH
Evan Henning
Dec 21, 2025
1.0
Lines are always slow moving. The food is never hot, and they always manage to forget something from our order.
What are the drive-thru hours at Wendy's located at 600 South Broad Street, Lansdale, PA?
The Wendy's drive-thru is open every day from 6:30 AM to 2:00 AM.
Does the Wendy's at 600 South Broad Street offer breakfast?
Yes, this location serves breakfast with combos, croissants, biscuits, sandwiches, coffee, and sides available.
Is delivery available from the Wendy's in Lansdale, PA?
Delivery availability can be checked via the Wendy's app or website by entering your delivery address in the 'Get It Delivered' field.
What payment options are accepted at Wendy's, 600 South Broad Street?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact Wendy's customer service or provide feedback for the Lansdale location?
You can provide feedback through Live Chat or at the Wendy's Contact page online, call 888-624-8140, or contact the location directly at (215) 362-7019.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in-restaurant, in stores, online, or at the Wendy's gift card portal online.
Where can I find Wendy's menu and pricing for the Lansdale location?
Menu prices and items are available online at order.wendys.com or through the mobile app once you select this location.
What nearby restaurants are close to the Wendy's at 600 South Broad Street?
Nearby dining options include Wisters Barbecue, Hong Kong Kitchen, Burger King, Subway, Amici Italian Market and Deli, Mercy's Bakery and Restaurant, Palermo's Pizza, Three Brothers Grill, Local Tap, Bagelworks, and Maggie Moo’s ice cream shop.
Are there nearby services or stores to visit before or after dining at Wendy's Lansdale?
Yes, nearby you can find Partners Automotive for vehicle needs, Pets Plus for pet supplies, Milan Laser Hair Removal for beauty services, Grocery Outlet and Dollar Tree for shopping, as well as The Pavilion shopping center.
What recreational and educational places are near Wendy's at 600 South Broad Street?
Nearby recreational and educational places include Krux Fitness gym, The Tutoring Center, and Children Of America Lansdale preschool and child care center.
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