Manhattan Bagel

Reviews

• SD

  Steve Dampman

  Feb 14, 2026
  1.0
  Man, I don’t usually do this but I feel like this place needs a wake up call. First, the food - I ordered (1) BEC and (1) PEC on everything bagels. My goodness the bagels are entirely way too covered with seeds. More than any bagel I’ve ever had anywhere, including other locations. The pork roll seems like it’s cheap - but correct me if I’m wrong - I just don’t believe it’s Taylor which is fine but it’s very bland pork roll. Fine I can get over that…. but what I cannot get over is to literally put half a piece of cheese on these sandwiches. All I get in every bite is dry, flavorless egg, barely any taste of pork roll or bacon, and the salty taste of an overpowering bagel. You need to add more cheese and use better pork roll in my opinion. Second, the service - no one greets you at the counter as I stood there for 3 real time minutes. Then someone greets me and I say I’m picking up my order and give my name. She says the drink is ready and I drink that and stand there for 10 minutes. Then, I literally watch as she realizes my food is and has been ready (it was right next to my drink she grabbed) and she clearly overlooked it. So basically my food and I sat there for 10 mins for apparently no reason lol. Third, the atmosphere - you need to clean this place. It’s dirty. The ceiling near the vents are chalked with dust buildup. Disgusting. The wood panel where you order can show visible spilllage marks / overall dirty. There is crumbs all over the carpet. Tables have food and crumbs on them. Lastly I’ll say, a middle aged woman who assembles the sandwiches literally coughed and didn’t cover her mouth. That’s what did it for me and why I had to say all this. Like I said, I don’t usually do this but someone needs to MANAGE this place, the employees, and have an overall wake up call on the quality of food. Take pride in being better and I’ll gladly delete this review. My photo attached to this review by the way is of a BEC on everything. In my opinion, I know other locations use more than 1 singular slice of cheese. I have been to locations where it’s melting from the sides and it’s amazing. I hope you take these words to heart and I’m not someone just complaining. I’d love for this place to do better.
• PD

  Patricia Dreher

  Feb 8, 2026
  3.0
  Placed an online order today for 3 breakfast sandwiches on asiago bagels. After picking it up realized they substituted the less expensive plain bagels for the ones I requested, apparently because they were out of the asiago bagels. That's fine, however, they still charged me the premium price for the asiago bagels. I had to call the restaurant to get it sorted out, and the manager I spoke to was a bit short with me though she did issue a refund. Still unclear to me why the restaurant does not have procedures in place to automatically issue refunds in this situation. If I hadn't noticed they would have simply kept my money. This is a culmination of a lot of poor customer service experiences at this restaurant with frequent minor mistakes on my orders such as not toasting bagels, or mixing one of my sandwiches up with another customer's order. I'm not sure why I keep coming back. I don't think I'll be doing so in the future.
• JJ

  Jason In Ha Jhang

  Feb 7, 2026
  3.0
  been here a few times, every sungle time coffee was out but no one care to check coffee station, i told them coffee is out then they make them but didnt bring them out even coffee was brewed, shold ve paying more attention for coffee, its breakfast place, also coffee pot is smaller one than other Manhattan Bagel location, should replace w bigger pot , im surprised this location still use old coffee pot .
• RR

  Rick

  Jan 30, 2026
  1.0
  It must be me. menu board says 2.00 for a bagel with butter,I order 2 of them,the person behind the counter asked for 7.50 I ask her to look st the board that says 2.00 She gives me a hard time and mumbles something under her breath about the owner.what do you do? No more Manhaten
• RR

  Rayne

  Jan 9, 2026
  1.0
  Service is slow. They say if you go to their website you get 6 free bagels. I went to the site and it prompted me to download their app, but no 6 free bagels. It's just bait. Don't go here

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