Chipotle Oxford Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including bland flavors, undercooked rice, and missing ingredients.
Portion Sizes
Numerous reviews highlighted concerns about small portion sizes and inconsistency in the amount of meat served.
Cleanliness
The restaurant consistently received negative feedback regarding cleanliness, with reports of dirty tables, overflowing trash, and unsanitary conditions.
Service Issues
Customers frequently mentioned poor service, including incorrect orders, unhelpful staff, and long wait times.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendliness and efficiency of certain staff members.
DL
David Levitan
Dec 17, 2025
1.0
I ordered a steak burrito and somehow paid good money for disappointment wrapped in a tortilla. The steak had absolutely no flavor, not smoky, not seasoned, not even salty, just tough, chewy chunks that felt like they’d been cooked earlier this week and reheated out of spite. Every bite was a workout, and not in a good way.
To make it worse, ingredients were straight-up missing. Things I asked for simply never showed up, leaving me with a sad, unbalanced burrito that tasted like someone assembled it while actively not caring. Rice and beans can only carry so much when the main protein is this bad.
Calling this “Mexican food” is a stretch at best. There was nothing bold, fresh, or comforting about it, just bland meat, poor execution, and regret. If this is the standard, Chipotle really needs to rethink quality control, portion accuracy, and whatever they think seasoning is supposed to be.
I didn’t expect gourmet, but I did expect edible. I won’t be back anytime soon.
LO
Louis Oyola
Dec 8, 2025
5.0
Service here is really good a clean safe store.
EE
Erik
Dec 4, 2025
1.0
Disgusting every time
JL
Jasmine Leonard
Nov 26, 2025
1.0
This location has pissed me off for the last time. Any time you order ahead and do a pick up they suffer so much in quality of the meals and they also cheat you out of meals you paid good money for ! Ordered a steak bowl & there is literally two small pieces of steak covered by a ton of beans and everything else. It’s one thing not to give extra meat, it’s another to try and not give you any at all after I paid $13 for this meal !! Rice was stale, quesadillas for my kids were just big balls of cheese barely melted. Guac is huge chucks of avocado not smashed. They just take your money and give you crap. Never coming here again.
BL
Brendan Lam
Nov 19, 2025
2.0
Got a steak burrito with queso and quac the portion was so small compared to previous times I ordered here. For $17 the burrito is almost the same size as taco bell burrito and those are small not worth and a waste of money probably won't be coming to this location anymore.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address and location of Chipotle Mexican Grill in Oxford Valley?
Chipotle Mexican Grill is located at 2370 E Lincoln Hwy, Langhorne, PA 19047, in the Bucks sublocality.
What are the operating hours of Chipotle Mexican Grill Oxford Valley?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Oxford Valley offer pickup and delivery services?
Yes, Chipotle Oxford Valley offers both in-store pickup and delivery services for your convenience.
How can I order Chipotle food online or through an app?
You can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What type of food and ingredients does Chipotle Mexican Grill offer?
Chipotle offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with 53 real ingredients following 'Food with Integrity' principles that emphasize responsibly sourced and wholesome ingredients.
Does Chipotle Oxford Valley support any rewards or loyalty programs?
Yes, by signing up for Chipotle Rewards, customers can earn exclusive offers and free food.
Is Chipotle Mexican Grill Oxford Valley welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers, promoting an inclusive environment.
What are some nearby dining options around Chipotle Mexican Grill Oxford Valley?
Nearby you can find Metro Diner for classic American cuisine, Red Robin Gourmet Burgers for gourmet burgers, and Pho 79 for Vietnamese food, providing a variety of dining choices before or after your visit to Chipotle.
Are there any shopping centers near Chipotle Mexican Grill Oxford Valley?
Yes, Lincoln Plaza shopping center is nearby, along with stores like Men’s Wearhouse, HomeGoods, T.J.Maxx, and Nordstrom Rack, ideal for shopping before or after dining.
What nearby services can customers access around Chipotle Mexican Grill Oxford Valley?
Customers can find services such as Wells Fargo Bank, UPS Access Point for shipping, Valet Auto Wash for car care, and Firestone Complete Auto Care nearby for convenience during their visit.