Wingstop

2.7
157 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1957 Fruitville Pike, Lancaster, PA
17601, United States

Hours

Reviews

2.7
157 reviews
5 stars
50
4 stars
10
3 stars
12
2 stars
17
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for their orders, often exceeding the estimated time given.

Food Quality

Many reviews mentioned issues with food quality, including cold, greasy wings and soggy fries.

Staff Behavior

Several customers noted unprofessional behavior from staff, including inattentiveness and lack of proper hygiene practices.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, indicating a lack of attention to detail.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including staff not wearing gloves and dirty tables.
  • FR
    Fahriba Raisa
    Dec 17, 2025
    1.0
    Staffs don't do any work. They just talk with each other and not doing any work in time. We waited 30+ minutes just for a small order. Worst worst worst...
  • BS
    Berto S
    Nov 15, 2025
    1.0
    It tells you "Ready in 30 min", but then takes it at least an hour. Also seems like the fries are sitting in the bag waiting an hour also. I never got hot fries from this place .
  • R7
    rilegend 710
    Oct 10, 2025
    5.0
    Great workers. Great food. Cleanest wing stop yet!!! Brightest & most friendly.
  • BJ
    Brittany Jimenez
    Sep 27, 2025
    1.0
    Never again….. first time ever having wing stop. We waited about 30 minutes for 4 combos. Thankfully I checked our food before we left because all we got was the meat, NO fries for any of our combos.. the staff seemed so unorganized. The wait was way too long! Didn’t get our order correct after waiting over 30 minutes and then had to wait additional time for the fries that we didn’t receive. To wait almost 40 minutes for 4 combos 😩 I suggest you order ahead and check your order to make sure everything is there.. idk if I would ever go again because for a 1st time visit, it was super frustrating 😣
  • HP
    Herculesh3o Puppy
    Jul 26, 2025
    3.0
    Well, I got the 20 for 20. The mango habanero wings were barely on the cooked and ok to serve side, and they were not even spicy. The house wings with the house hot sauce were cooked perfectly and hotter than the habanero wings. I'm highly disappointed in the blue cheese if that is what you call it. It was so runny, almost like it was cut with water. Blue cheese is supposed to be chunky and thick.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.