When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Lancaster. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported extremely long wait times for their orders, often exceeding the estimated times given.
Food Quality
While some customers enjoyed the wings and fries, many complained about cold, greasy, or poorly cooked food.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including staff not wearing gloves and dirty tables.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, or wrong quantities.
Staff Attitude
While some reviews praised friendly staff, many noted disorganization and inattentiveness among employees.
DS
Dan S
Feb 2, 2026
5.0
Don't know why everyone is complaining, nice people, great place, the lemon pepper chicken sandwich changed my life and the Louisiana voodoo fries make me want to live there. I love this location and the food is LEGIT THE BEST . thank you all for the effort put into flavoring the food to the point of where I dream of it. 10/5 WILL BE BACK AGAIN AND AGAIN
AS
Adam Smith
Jan 18, 2026
1.0
Love wingstop, but this location is a shear utter disaster!!! If you can devote an hour to waiting, go for it, the food is good. But if they say 30 minutes, make it an hour at best. I've tried this location 3 times, 0-3. I have told my kids.....never again. It's just wings people, everyone has them!!!!
WW
Will
Jan 14, 2026
1.0
First, as I’m walking in I see the worker behind the counter texting away on his phone. Secondly, I’m 2/2 getting sick after eating boneless wings from here. I don’t know how people eat this garbage. Take your business to a local restaurant that takes pride in their food.
FR
Fahriba Raisa
Dec 17, 2025
1.0
Staffs don't do any work. They just talk with each other and not doing any work in time. We waited 30+ minutes just for a small order. Worst worst worst...
BS
Berto S
Nov 15, 2025
1.0
It tells you "Ready in 30 min", but then takes it at least an hour. Also seems like the fries are sitting in the bag waiting an hour also. I never got hot fries from this place .
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop specialize in?
Wingstop specializes in chicken wings, offering classic and boneless wings as well as tenders with over 11 iconic flavors.
What are Wingstop's operating hours?
Wingstop is open every day from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery services.
Yes, you can order Wingstop online for carryout or delivery through their menu at https://www.wingstop.com/location/wingstop-2562-lancaster-pa-17601/menu.
Is Wingstop's location equipped with a drive-through service?
No, Wingstop in Lancaster does not have a drive-through service; it is closed for drive-through every day.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards as payment options.
Where is Wingstop located?
Wingstop is located at 1957 Fruitville Pike, Lancaster, PA 17601, USA.
Are there any nearby shopping centers near Wingstop?
Yes, Foxshire Plaza, a shopping center with mattress stores and other shops, is located near Wingstop.
What are some nearby restaurants to Wingstop?
Nearby restaurants include Sushi One, a Japanese restaurant, and Subway, a sandwich shop, offering dining options close to Wingstop.
What other types of stores are near Wingstop for customers to visit?
Near Wingstop, customers can find stores such as Dave's Gold Antiques Loan (jewelry store), American Sleep Center (furniture store), and Perfect Image Camera (photography and electronics store).
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