Wendy's

Reviews

• MM

  Matt

  Dec 26, 2025
  1.0
  If management or corporate read these, please reach out and happy to talk. Multiple times we’ve paid for food and had it missing. On our way home just before an ice storm hit, we stopped by for food. After arriving home, while the storm picked up, we discovered the wrap was completely missing. Couldn’t get ahold of anybody via phone for a while, until finally customer rep told us to go back to the store for a refund soon. Additionally, food that did arrive home was incredibly cold (4min drive). For those that are traveling and just want a bite, from a local, please skip this location - Cold food, incorrect orders, and unhelpful staff
• DC

  David Coon

  Dec 18, 2025
  4.0
  Workers were friendly but breakfast food tasted old
• BS

  Bill Stallings

  Dec 17, 2025
  5.0
  The young lady who assisted me with my breakfast order, was having a little difficulty finding the special menu items I was wanting to purchase. She let me know that she doesn't normally work in the morning at breakfast, but she would find it. I heard someone in the drive thru and told her to take care of them while I ordered it on the kiosk. Unfortunately, it wasn't on the kiosk, and wasn't on the app. If they offer a special, it should be available on both. It was very frustrating that it wasnot, but that was not her fault. Wendy's gets 2 stars for that, but the young lady gets five. She figured it out and was incredibly nice. She made my day with the breakfast I wanted. Thank you to her and Wendy's needs to get their act together.
• MS

  Matthew Steffy

  Dec 4, 2025
  1.0
  Whoever was working the register tonight was unprofessional...ordered pickup online and actually was ready when I walked in (just sitting on the counter with no receipt.) Only knew it was mine due to getting a small frosty and two sandwiches (and no one else waiting) but got a scolding by whoever was working the register starting "you can't just look at what's in the bag" when I never was even informed ready, nor any receipt on it showing who it was for. Seriously? You can't have a takeout/prepaid area or at least mark the bag with a receipt starting who ordered it? I had to have them look it up and confirm I placed it.... Only to find my burgers were already cold. Sigh... I'll be using a different location even if it means driving out of my way.
• MO

  Matt Oswald

  Nov 28, 2025
  1.0
  Service was terrible. I placed a mobile order and confirmed my arrival immediately. Waited about 10 minutes in the parking lot before entering to see if my order was ready. When i walked in there were no other customers in the establishment and for some reason none of the workers were even started working on food. They were all just standing around. The guy at the counter told me it would be “a little while”. After 28 minutes of waiting my order was ready. When i approached the counter they handed me my order and didn’t say a word. Not only did they not apologize for the wait. They didn’t even acknowledge me as a customer. Just slid the food across with a miserable look on their faces and turned away to work on something else. I have low expectations of customer service when ordering fast food but the service i received was completely unacceptable by even the lowest standards.

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