Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, slow order processing, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold, undercooked, or incorrect items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Staff Training
There were complaints about inadequate training for staff, resulting in confusion and mistakes during orders.
Customer Experience
Mixed experiences were reported, with some praising individual employees for their friendliness, while others described overall negative interactions.
C4
Chuggabug 45
Nov 12, 2025
5.0
A great group of ladies were taking care of the front when I arrived. I don’t remember the names to give them a special should out but here’s my 5 star for happy people making others happy!
AW
Anastazia Virgin Westfall
Nov 4, 2025
5.0
It's Wendy's. Burgers were square, chicken were crispy, frostys were great
MR
Michael Reed
Nov 1, 2025
2.0
Have not had fast food in years, was desperate for a quick lunch thought Wendy's fresh never frozen would be acceptable. It wasn't.
JM
Jennifer Miller
Oct 18, 2025
1.0
The young man who waited on me, could not speak clearly. He was on his phone while I was waiting for my order.He did not provide me with a straw or a spoon or napkins. My french fries were cold as soon as I got to my car in the parking lot! He did not even thank me. He just shoved the drinks towards me and that was it.The whole reason I stopped there was to be near my sister’s place so the food would be warm. I will never ever stop at that Wendy’s again. To top it off I tried to call the place and speak to the manager, but no one ever answered my call.
RO
ruben ofray
Oct 16, 2025
1.0
3rd time got my order wrong and Blamed me I felt bad for the elderly lady working drive thrue its very clear she loosing her hearing repeated my order several times and still got it wrong simple order no lettuce I Blame the manager.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lancaster, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lancaster, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (717) 393-1065.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Dillersville Wendy’s serve breakfast?
Yes, this Wendy’s location in Lancaster, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Lancaster, PA currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the drive-through hours at this Wendy's location?
The drive-through is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's delivery in Lancaster, PA?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback through the Wendy's Contact page or Customer Satisfaction Survey, or call this location directly at (717) 393-1065.
Where can I view the menu and prices for this Wendy's?
Menu items and prices can be viewed at order.wendys.com or via the Wendy's mobile app after selecting this location.
Are there other fast food or dining options near this Wendy's?
Yes, nearby options include Waffle House for breakfast and Pat's Pizza for Italian food, providing great alternatives nearby.
What nearby amenities might be useful when visiting Wendy's?
Nearby amenities include Sunoco gas stations for fueling up and STACK Bitcoin ATM for financial services, convenient for customers visiting the area.
Are there local businesses near Wendy's that customers might visit after dining?
Customers might visit nearby spots like Lancaster Nails for beauty services or 7ONE7 Training Systems gym for fitness activities after dining.