Taco Bell

3.3
1570 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1340 Columbia Ave in Lancaster. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1340 Columbia Ave, Lancaster, PA
17603, United States

Hours

Reviews

3.3
1,570 reviews
5 stars
542
4 stars
322
3 stars
192
2 stars
136
1 star
378

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing missing items, incorrect orders, and poorly prepared food.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.

Staff Performance

While some customers praised individual staff members for their friendliness and efficiency, overall staff performance was criticized for being unprofessional and inattentive.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty facilities and unsanitary conditions.

Value for Money

Customers generally felt that the food was good for the price, but many expressed dissatisfaction with portion sizes and the quality of the food received.
  • NS
    Nick Stueckroth
    3 days ago
    3.0
    Literally the worst customer service possible. The guy at the window might as well have spit in my face and threw my drink at me and the service would still be the same. However, they got my order 90% correct and that’s all you can ask for from this location- so they get three stars for existing.
  • JA
    jon arbuckle
    Nov 17, 2025
    1.0
    after redoing their building god they have incompetent staff. ordered a box with a chalupa and a five layer with potato, got a bag with my order printed on it with a chalupa no tomatos and a regular soft taco w/ no potato instead of my five layer threw it all in the bag, literally had the chalupa unwrapped in it
  • DI
    Deku inanutshell
    Nov 11, 2025
    2.0
    This building did get rebuilt and replaced but they forgot to include a reputable staff with the "grand reopening". It should not take 30 minutes to order and receive your food in the drive thru. I didn't want to drop a review on the first negative experience but every time I've tried to use this drive thru service we have either taken time out of our schedules to visit this building expecting a longer than usual wait or ignore the choice all together. This building used to be more efficient with one drive thru kiosk but its becoming clear this team needs better training and structure to find coheisiveness with the dual ordering kiosks. I want to like this location, but the more I show up the more of a disappointment it becomes.
  • DS
    Devyn Steffy
    Nov 1, 2025
    2.0
    Hello I would just like to say that the service there was not good at all they were out of mostly every drink that we asked for I had asked for Dr Pepper they says they have it we get to the window and say we don’t carry Dr Pepper at this location…then why tell me you guys have it at the speaker phone thing on top of that the guy taking our order at the speakerphone thing was slow and we could barely understand him over all just bad service and on a side note since they remodeled there prices went up drastically I don’t want any kind of service from you guys I don’t want any discount or for you guys to email me saying fill this out with your info and explain what I’ve explained here I just wanted to leave my review and make sure people know what kind of place they are going too
  • AA
    Arden
    Nov 1, 2025
    1.0
    I fear this establishment took forever to make our food and was uncomfortably cramped inside. People were standing around for a very long time just to have people walk in and immediately acquire their food. We were one of the many people standing around waiting, this was unfortunately not surprising however, as a group of kids had resorted to sitting on the counter to wait. Also the food was very disorganized and disoriented inside the bag, along with part of our food forgotten—specifically my food:( Came back to say my strawberry refresca had only the scent of strawberry when drunk. Their was no passion in my drink:(

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 1340 Columbia Ave, Lancaster?

Taco Bell at 1340 Columbia Ave in Lancaster is open daily from 9:00 AM to 4:00 AM.

Does Taco Bell offer a drive-through service?

Yes, Taco Bell at this location has a drive-through open daily from 9:00 AM to 4:00 AM.