Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Lancaster Subway® Restaurant at 1380 Columbia Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and efficient service from employees like James and Noah, highlighting their attentiveness and willingness to accommodate special requests.
Food Freshness
Customers frequently noted that the food was fresh and delicious, with several positive mentions of specific sandwiches and overall meal quality.
Staffing Issues
Several reviews pointed out issues with understaffing, leading to long wait times and inconsistent service experiences.
Cleanliness
While some customers appreciated the cleanliness of the store, others reported unsanitary conditions and poor management of food safety practices.
Management Concerns
There were complaints about unprofessional behavior from management and staff, including rudeness and lack of proper training.
JJ
Jonathan
Jan 16, 2026
5.0
Outstanding service. Norman the employee who helped me was fast, friendly, and clearly knew what they were doing. The food was fresh and delicious, and the experience felt efficient and well run. Norman is the kind of employee that elevates a location’s consistent professionalism, great customer interaction, and strong execution. Easily one of the better Subway experiences I’ve had.
3G
344Cricket Gmet
Jan 5, 2026
5.0
Alex and the rest of the team does a great job anytime she makes my food, the store is always clean and everyone is really helpful
AW
Abby Wickersham
Jan 5, 2026
2.0
I stopped in to get a quick sub before a movie...well I thought it was going to be quick... whoever was working last night was not so efficient. Only a family of 4 in front of me and I waited already about 10/15 min before he even asked what I wanted but in those minutes he only had cheeses and half the meat on 4 subs!!!! He kept stepping back and talking and telling stories with his hands. On top of it all was underlying attitude and his questions were out of order and confusing which then he made you feel small. I have been to many Many Subways never quite had an expierence like this. I couldn't wait any longer so we walked out without the subs.
HC
Hollice Coccio
Dec 18, 2025
5.0
Yesterday, I went to Subway at Stonemill Plaza and ordered my son a meatball sub! It looked and smelled so delicious!!! James was the man who made the sub with provolone cheese and oregano and toasted it — it looked so good and smelled delicious!!!! I ended up eating the rest of the sub that my son couldn’t finish !!! That was so so so good!!! I think I anticipate another Subway night this upcoming week and I hope James is working !!!!
BT
Baby twomad
Dec 17, 2025
1.0
The worker at the plaza subway name James was not listening to peoples orders and creating his own you ask for chicken on a sub and he instantly makes it a Chicken Bacon Ranch sub without letting you finish. As well as he put the wrong cheese on a sandwich and when corrected he didn’t remove the incorrect cheese instead added the correct one on top. James double toasted the sandwich’s making them overly toasted. Lastly James added ranch on a sub when he was told to add mayo because he was not making a chicken bacon ranch sub.
This Subway restaurant is located at 1380 Columbia Ave., Store# 18, Lancaster, PA 17603 in Stone Mill Plaza.
What are the operating hours of this Subway?
The Subway at 1380 Columbia Ave. is open Monday to Friday from 9:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 11:00 PM.
Does this Subway offer breakfast, lunch, and dinner?
Yes, this Subway serves breakfast, lunch, and dinner.
What ordering options are available at this Subway location?
Customers can order through the Subway app, online, get delivery, or pick up curbside at this location.
Does this Subway restaurant offer dine-in service?
Yes, dine-in service is available at this Subway.
Can I get catering services from this Subway?
This location does not offer catering services.
How can I view the menu for this Subway?
You can see the menu online at https://subway.com/en-us/restaurant/28273-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=28273&utm_campaign=evergreen-2020.
Is there a place nearby where I can get mobile phone services?
Yes, Cricket Wireless Authorized Retailer, a mobile phone store, is nearby.
Are there options for hair care services near the Subway?
Yes, Great Clips, a hair salon and beauty salon, is located near the Subway in Stone Mill Plaza.
What nearby restaurants can I visit before or after Subway?
Nearby options include Oriental Chinese Restaurant for Asian cuisine and Rosas Pizza and Grill for barbecue.
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