Subway

4.0
170 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Lancaster Subway® Restaurant at 1380 Columbia Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1380 Columbia Ave., Lancaster, PA
17603, United States

Hours

Reviews

4.0
170 reviews
5 stars
92
4 stars
32
3 stars
17
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive service from employees like James and Alexandra, although some reported instances of rudeness and unprofessional behavior from staff.

Food Quality

While many customers enjoyed the freshness and taste of the sandwiches, there were complaints about inconsistent quality, such as soggy bread and incorrect orders.

Cleanliness

The store was often noted for being clean and well-maintained, although some reviews mentioned unsanitary conditions and poor hygiene practices.

Staffing Issues

Several reviews highlighted problems with understaffing, leading to long wait times and poor service during busy hours.

Management Concerns

There were multiple mentions of unprofessional management practices, including poor treatment of employees and customers, which negatively impacted the overall experience.
  • RN
    Rick Nazarian
    6 days ago
    5.0
    James went above and beyond to give excellent service. The subs he made were superb! Excellent customer service!
  • ER
    Erlin Roman
    Nov 16, 2025
    5.0
    The sandwiches are amazing The worker in they’re named Noah his the best 10/10 recommend eating best subway I’ve ever ate at don’t go to any but here and if yall want ya can ask for the same person who made mines definitely reccomend eating here better than all the other subways I’ve ate at everything neat and clean they’re sanitorial and food was freshly good ill definitely be coming back here.☺️
  • KP
    krutin Patil
    Nov 15, 2025
    4.0
    Good place for quick lunch/dinner. Would recommend ordering in store as opposed to online.
  • JM
    Jazzy Morales
    Nov 13, 2025
    5.0
    I had a great experience at Subway thanks to James! He was super friendly, patient, and made my sandwich exactly how I wanted it. You can tell he really cares about providing great service — everything was fresh, quick, and done with a smile. It’s not often you get that kind of attention and positive attitude. Thanks, James, for making my visit such a good one!
  • MR
    Maxine Rhoads
    Nov 12, 2025
    5.0
    James was energetic and took my order with a huge grin on his face. James helped me decide on a great combo.i accidently left my cane in the store. I returned about twenty minutes later. James looked at me and ran to where he had stashed the cane saying he knew I would be back. And I will, great customer service!

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 1380 Columbia Ave., Store# 18, Lancaster, PA 17603 in Stone Mill Plaza.

What are the operating hours of this Subway?

The Subway at 1380 Columbia Ave. is open Monday to Friday from 9:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 11:00 PM.