Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lancaster is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
566 reviews
5 stars
228
4 stars
111
3 stars
57
2 stars
36
1 star
134
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Many customers reported that the restaurant is frequently understaffed, leading to long wait times and poor service.
Food Quality
Numerous reviews highlighted issues with food quality, including incorrect orders, missing ingredients, and unsatisfactory portion sizes.
Customer Service
While some staff members received praise for their friendliness, many reviews noted rude or unprofessional behavior from employees, particularly management.
Cleanliness Concerns
Several customers expressed concerns about cleanliness, including unsanitary conditions in the dining area and improper food handling by staff.
Inconsistent Experience
Customers reported a wide range of experiences, with some enjoying their meals while others had significant complaints about service and food quality.
- CFChristopher FabinDec 20, 20251.0Hire some people or close the restaurant.
- KSKey SoundsDec 12, 20251.0Came here to pick up an order and got really concerned about what kind of food I would get watching the staff just giggling away like a bunch of kids non stop….it got really annoying to the point I wanted to just ask if it’s possible to get a refund and leave then whilst standing there I heard one of them answered the phone saying sorry we’re understaffed and one other mocking the person who called over the phone….haven’t even received my order and i regret placing my order here….all this talk and giggling was just so annoying.
- AWAndrea WilsonDec 6, 20251.0The doors were being locked at 6pm as we were trying to come in. They close at 9 but said they were closing at 7. Half of our party was already in there. Out of white bread and bread bowls that were sitting on the rack.
- JFJen FayDec 6, 20251.0I’ve been coming to Panera for 20 years. This was the worst experience I’ve ever had. The women making the food got our 2 person order incorrect 2-3 times and served it with literally dirty spoon and fork. They also gave us portions that were actually comical, they were so small and pathetic. I have been a loyal Panera customer for so long - if this was my first experience - I would never come back. This particular location needs an overhaul on training or something.
- KBKatelyn BuccoloNov 29, 20255.0The manager (I think) is super nice here! I ordered a self serve coffee and they happened to notice the brew I was getting was about to be replaced with a fresher pot. I just thought it was kind of them to say something and it only took a few extra minutes!
Frequently Asked Questions About Panera Bread
Does Panera Bread Lancaster accept reservations?
No, Panera Bread Lancaster does not accept reservations.
What are the hours of operation for Panera Bread Lancaster?
Panera Bread Lancaster is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread Lancaster offer delivery or drive-thru services?
Yes, Panera Bread Lancaster offers delivery and has a drive-thru available for customer convenience.
Can I order online from Panera Bread Lancaster?
Yes, you can order online using their website or the Panera Bread app for Rapid Pick-Up or delivery.
What types of meals are served at Panera Bread Lancaster?
Panera Bread Lancaster serves breakfast, brunch, lunch, and dinner.
What payment methods does Panera Bread Lancaster accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at Panera Bread Lancaster?
The dress code is casual, providing a comfortable dining environment.
What are some nearby dining options around Panera Bread Lancaster?
Nearby dining options include Chipotle Mexican Grill for Mexican cuisine, Firehouse Subs for sandwiches, and MOD Pizza for pizza.
Are there any nearby shopping centers or stores near Panera Bread Lancaster?
Yes, Lime Spring Square shopping center, ALDI supermarkets, and Wildernest outdoor gear store are nearby for shopping needs.
What other services are available near Panera Bread Lancaster for customer convenience?
Nearby services include USPS Collection Point for mail, Monro Auto Service and Tire Centers for automotive repair, and Sport Clips Haircuts of Rohrerstown for hair care.