Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lancaster is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
559 reviews
5 stars
225
4 stars
111
3 stars
57
2 stars
36
1 star
130
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff and long wait times for orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about missing ingredients, poorly made items, and unsatisfactory portion sizes.
Cleanliness Concerns
Several customers noted cleanliness issues, including dirty dining areas and unprofessional behavior from staff.
Management Problems
Feedback indicated unprofessional behavior from management, including dismissive attitudes and lack of accountability.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- STStephen Thomas2 days ago1.0You order ahead of time to make sure you don't have to wait, but without fail you have to wait anyway. They're almost always well past the time it should've been ready. Also the portions have gotten a lot smaller.
- SCSheila Curran4 days ago1.0I placed a sip club order for a large soda to be picked up through drive-thru. I pull into drive-thru and I’m told that the drive-thru is closed. Why would drive-thru be closed? In the time it takes for him to tell me it’s closed, he could hand me a soda. I remember when I worked in fast food. If we didn’t have enough people, that just meant you did more work faster. Shutting down drive-thru or closing the dining room was never an option. So, I didn’t get my soda. I didn’t have time to run in with whatever nonsense was going on inside.
- KBK&G BlNov 7, 20252.0Ordered and paid for a whole chicken bacon ranch sandwich on 11/6/2025. Unfortunately did not unwrap sandwich until we got home. Does this look like a whole chicken bacon ranch sandwich to you?
- EREmma RiveraOct 12, 20251.0Mcdonalds like customer service, was more concerned if "that will be all" rather than what else i would like. I felt like I was taking my own order at the drive through, literally said I wanted a you pick 2 and after I told her what my first choice was she asked if that would be all I said no? And proceed to tell her my second choice. Didn't bother to offer a drink or a pastry item since it was discounted as I got a whole meal. Didn't ask for my card or phone number for rewards I had to ask her to enter it in the system. Also charged me for a cup of soup instead bowl and they were out of broccoli cheddar soup and French baguette bread for my side.
- TPTeresa PeifferOct 12, 20251.0I dont even want to give them a star..... absolutely disgusting. Every time which is very rare my family and I try to get something at this location. Its they are only accepting online app orders. The best today was my husband order a new French dipper sandwich, a soup and a macaroni and cheese.... and we paid. Than waited at the drive thru window for over ten minutes. I said to my husband to knock on the drive thru window... young girl came to the window who originally took our order and payment... and she said our order was next on the screen. I said absolutely not. It's been over ten minutes or more. At a drive thru... no absolutely not! We got a refund. The general manager Brian is very unprofessional and stating that he is short staffed and he can only get minors. I said to him very inappropriate and unprofessional to make that comment that you are understaffed. He said if I know anyone who wants a job to send them his way. I said absolutely not!!! Absolutely disgusting and disturbing how there was five employees running around, grabbing their head pieces and we had to wait over how long for us to just get a refund. And no one was wearing hair nets. He said that they can wear hats. Hahahahaha oh my! What a joke! End Rant!!!!
Frequently Asked Questions About Panera Bread
Does Panera Bread Lancaster accept reservations?
No, Panera Bread Lancaster does not accept reservations.
What are the hours of operation for Panera Bread Lancaster?
Panera Bread Lancaster is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread Lancaster offer delivery or drive-thru services?
Yes, Panera Bread Lancaster offers delivery and has a drive-thru available for customer convenience.
Can I order online from Panera Bread Lancaster?
Yes, you can order online using their website or the Panera Bread app for Rapid Pick-Up or delivery.
What types of meals are served at Panera Bread Lancaster?
Panera Bread Lancaster serves breakfast, brunch, lunch, and dinner.
What payment methods does Panera Bread Lancaster accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at Panera Bread Lancaster?
The dress code is casual, providing a comfortable dining environment.
What are some nearby dining options around Panera Bread Lancaster?
Nearby dining options include Chipotle Mexican Grill for Mexican cuisine, Firehouse Subs for sandwiches, and MOD Pizza for pizza.
Are there any nearby shopping centers or stores near Panera Bread Lancaster?
Yes, Lime Spring Square shopping center, ALDI supermarkets, and Wildernest outdoor gear store are nearby for shopping needs.
What other services are available near Panera Bread Lancaster for customer convenience?
Nearby services include USPS Collection Point for mail, Monro Auto Service and Tire Centers for automotive repair, and Sport Clips Haircuts of Rohrerstown for hair care.