CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lancaster is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers enjoyed the food, there were numerous complaints about portion sizes, food freshness, and specific items being poorly prepared or missing.
Service Issues
Customers frequently reported slow service, order inaccuracies, and poor management, leading to frustration and dissatisfaction.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and floors, although some noted that the bathrooms were clean.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality of food, leading to a perception of poor value.
Positive Staff Interactions
Despite the issues, there were positive mentions of friendly and helpful staff, particularly in customer service situations.
TT
Tammy
Oct 21, 2025
5.0
First time my aunt was here so she wasn't sure how to order. Young lady behind the counter was very sweet and explained their menu and what options she had. Food was excellent and thr atmosphere was great. Store was very clean and everyone was very nice.
AJ
Arianis Jimenez
Oct 9, 2025
1.0
There was a roach in the bakery area
DT
Destiny Torres
Sep 15, 2025
1.0
The prices here are insane for how much food you get. Paid $22 for a group soup only to get a little cup, barely enough for 2 people and ripped baguette pieces, which they couldn’t even bother to cut nicely. This isn’t a fancy restaurant, so why such high prices? Soup was good, though.
BB
Bee
Sep 11, 2025
4.0
Hardly had human interaction, everything was done through self order. Picking our meal the picking a scanner. I'm not to sure in what the point of cashier if the computer pretty much does it all