CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lancaster is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, particularly the soups and sandwiches, but there were complaints about portion sizes and inconsistencies in preparation.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff, particularly from management.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and floors, which detracted from their dining experience.
Pricing Concerns
Numerous reviews mentioned that prices were perceived as high relative to portion sizes and food quality.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some praising its layout and comfort, while others found it uninviting and chaotic.
AS
Alejandro S.
Feb 17, 2026
5.0
Excellent store. Customer service was outstanding. Food tasted great! Quick service, dedicated team, nice setting and enough place to seat and enjoy the meal. Great experience.
DS
Doris Saavedra
Feb 15, 2026
4.0
This afternoon I was there with my daughter and enjoyed a great soup and sandwich meal. The meal was fresh and flavorful. I would've liked to see the soup bowls clean the bowls were dripping on the side. Messy bowls. The atmosphere was nice and relaxing. I would recommend this location really enjoyed the meal.
AB
Amanda B
Feb 14, 2026
2.0
Food quality is poor. Hardly any chicken on my sandwich. Soup was barely warm. Green tea was empty. Floor was dirty with food. Lebanon panera is way better
CP
Ca'Mya Perry
Feb 9, 2026
5.0
I had such a great experience at Panera thanks to Lanya and the team! Lanya was incredibly kind, patient, and genuinely helpful from start to finish. She made me feel welcomed and taken care of. The food was absolutely delicious, fresh, and prepared perfectly. The woman who was preparing the food was also very helpful and made sure everything was just right. It really made my whole visit enjoyable.
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Sheily S
Jan 30, 2026
5.0
It was a very pleasant atmosphere, many people use it to work online or meet with their friends, the employees were very friendly and attentive even though it was busy! I would recommend visiting to enjoy the winter season with a chocolate in front of the fireplace!