CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lancaster is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers enjoyed the food, there were consistent complaints about portion sizes, temperature, and availability of menu items.
Service Issues
Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to a frustrating dining experience.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Atmosphere
The new location's atmosphere was criticized for being too loud and lacking the cozy feel typically associated with Panera.
Customer Service
Despite some negative experiences, there were positive mentions of friendly and accommodating staff, particularly in handling customer concerns.
SN
Stephanie Nicole
Feb 16, 2026
1.0
Explain to me this I walk in to buy a soda and I am told we have no 1's it has to be exact change or card sorry like for real your a million dollar company and you can't have somebody go to the bank for change the saddest part yet it was a manager that said it to me
EA
Ed Aponte
Feb 6, 2026
1.0
This location is no longer here. Disregard the internet and what it is saying to you
RA
Rick Allmond
Feb 4, 2026
1.0
Private equality will kill this business, Value is no longer there. The crap they plate is comical
ES
Ed Struzik
Jan 31, 2026
5.0
I've never had bad food at Panera. Tonight I had the turkey bacon sandwich. It was great.
BP
Belle Philly
Jan 20, 2026
5.0
Clean and great food. Hot and fresh soups, bread, sandwiches, salads, coffee, tea. I didn’t add photos of food because we ate an enjoyed it so much!