Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Order Accuracy
Many customers express frustration with incorrect orders and missing items, indicating a lack of consistency in order fulfillment.
Cleanliness
Several reviews highlight cleanliness issues, with reports of dirty tables and unsanitary conditions in the restaurant.
Speed of Service
While some customers appreciate fast service, others report long wait times, especially during late-night hours.
Overall Experience
The overall experience varies significantly, with some customers enjoying their visits while others express dissatisfaction and a lack of reliability.
NM
Norma Martinez
Nov 15, 2025
1.0
They never gives your ordered right had to wait to long for pancakes
NK
Nate Kimmey
Nov 13, 2025
5.0
Consistently fast and accurate service
DO
Deborah O'NEAL
Nov 12, 2025
1.0
Just tried to enter the front door, but there were 12 teenagers sitting on the floor blocking the door. I asked them to move and they told me to "use the other door." I drove through the drive through but got attitude. I pulled over and called for 15 minutes with no answer. What are they doing here? DO NOT GO
KE
Kendra Eddins
Nov 2, 2025
1.0
Ordered a quarter pounder no mustard…this is what I got…I’m crying and laughing at the same time because they 100% knew what they were doing.
HS
Heather Snader
Oct 25, 2025
5.0
Shout-out to the Saturday closing team today!! 🙌 We were picking up two mobiles on a Saturday night, we noticed we only got the food for one order, no big deal, went back in to grab it. They were quick to remake it for us and even threw in a pack of cookies for the trouble! Awesome team!!
What are the operating hours for McDonald's in Lancaster, PA?
McDonald's in Lancaster, PA is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or via an app?
Yes, you can order online via their delivery URL or download the McDonald’s App from the Apple App Store or Google Play Store.
Where is this McDonald's located?
This McDonald's is located at 575 N Franklin St, Lancaster, PA 17602, USA.
What services does McDonald's offer at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any grocery stores near McDonald's in Lancaster that I can visit?
Yes, nearby grocery stores include Asia Food Supermarket, Viet My Oriental Food Market, Mr G's Corner Store, and G & G Groceries.
What automotive services are available near this McDonald's?
Nearby automotive services include Custom Hot Whips LLC, Lam Auto Sales, Froy's Auto Service, Quality Custom Rides LLC, Robert L. Myers Inc., and multiple car wash and detailing services.
Are there any entertainment or educational places near McDonald's in Lancaster?
Yes, near McDonald's you can find Drums Etc. music store, Lancaster Music Lessons, and Jp Mccaskey High School.