Brand Certified
McDonald's
3.7(1927 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
575 N Franklin St, Lancaster, PA
17602, United States
Certified by McDonald's • Feb 22, 2026
(717) 394-7938
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.7
1,927 reviews
5 stars
789
4 stars
427
3 stars
275
2 stars
149
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall experience.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items, incorrect orders, and poor taste.
Staff Friendliness
While some praised friendly staff, others reported rude behavior and poor customer service.
Inconsistency
The location has been described as inconsistent, with experiences varying greatly depending on the time of visit.
- RVRobert VFeb 13, 20261.0I said NO BUTTER! Out of spite they put EXTRA BUTTER! Either that or they can’t read. Spent $8.25 for this terrible service for 1 sandwich. See photos.
- TKTiffany KellerFeb 13, 20262.0They never get my order right don’t matter if I go inside or go thru the drive thru. The employees are rude and they talk to much instead of paying attention to what there doing
- RRRoosterJan 25, 20261.0Horrible place to eat slow as anything and they made me order twice because they didn't get my order the first time even tho I showed them my bank statement on it .... I will not go there to eat ever again
- MGMax GJan 20, 20263.0Busy area juce location hood space inside floors also service not too fast. They clean inside but i think too busy no way to keep super clean here.
- CMCassidy MarieJan 18, 20261.0placed a mobile order and picked up through drive thru was handed my drinks and was told to wait in spot 1, no biggie, except we sat there for over 20 minutes as employees came and went to other cars and did not acknowledge us once. went in to get a refund and tried only giving $10 back until made them go back to the trash where they threw the receipt out to see it was actually over $30.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Lancaster, PA?
McDonald's in Lancaster, PA is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or via an app?
Yes, you can order online via their delivery URL or download the McDonald’s App from the Apple App Store or Google Play Store.
Where is this McDonald's located?
This McDonald's is located at 575 N Franklin St, Lancaster, PA 17602, USA.
What services does McDonald's offer at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any grocery stores near McDonald's in Lancaster that I can visit?
Yes, nearby grocery stores include Asia Food Supermarket, Viet My Oriental Food Market, Mr G's Corner Store, and G & G Groceries.
What automotive services are available near this McDonald's?
Nearby automotive services include Custom Hot Whips LLC, Lam Auto Sales, Froy's Auto Service, Quality Custom Rides LLC, Robert L. Myers Inc., and multiple car wash and detailing services.
Are there any entertainment or educational places near McDonald's in Lancaster?
Yes, near McDonald's you can find Drums Etc. music store, Lancaster Music Lessons, and Jp Mccaskey High School.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website