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McDonald's

3.5
(2000 reviews)

Business Details

210 W King St, Lancaster, PA
17601, United States
(717) 299-6699
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
210 W King St, Lancaster, PA
17601, United States

Hours

Reviews

3.5
2,000 reviews
5 stars
725
4 stars
382
3 stars
367
2 stars
190
1 star
336

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers reported unsanitary conditions, including dirty bathrooms and trash in the restaurant.

Service Speed

Many reviews highlighted slow service, with long wait times for food orders and drive-thru experiences.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.

Staff Attitude

While some customers praised friendly staff, others reported unprofessional behavior and a lack of customer service.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly made food.
  • RR
    Rob
    2 days ago
    1.0
    You can't even use the bathroom without the McDonalds C.O. pushing a button to unlock the door.
  • MW
    Mike Williams
    Feb 19, 2026
    1.0
    Absolutely worst place the girl in the drive thru was so disrespectful and rude she had curly hair but in a ponytail and seemed like 5'5 definitely will not be back here.
  • RF
    Robert Ferreri
    Feb 17, 2026
    3.0
    It's okay
  • EW
    Emily Whary
    Feb 5, 2026
    1.0
    Would give zero if could, never get your order right andjust want to answer their phone and hang up on you instead of making it right. I swear mcdonalds employees don't know how to read basic instructions
  • MR
    Miguel Rojas
    Feb 3, 2026
    1.0
    Worst snack wraps I've ever had there weren't hot thr whole way thru and tasted as if they were re dipped in oil before giving them to me. After calling they said there's nothing they could if there wasn't a receipt present. I didn't get a receipt because I wasn't anticipating bad service. Won't be going back.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Lancaster, PA?

McDonald's Lancaster location is open daily from 5:00 AM to 11:00 PM for dine-in and delivery, with drive-thru service available from 5:00 AM to midnight.

What services does McDonald's Lancaster offer for pickup and delivery?

They offer curbside pickup, delivery including same day and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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