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Hippo Bubble Tea

4.6
(494 reviews)

Business Details

2050 Fruitville Pike, Lancaster, PA
17601, United States
(717) 984-6803

About

Tea RoomRestaurant

Location

Hippo Bubble Tea
2050 Fruitville Pike, Lancaster, PA
17601, United States

Hours

Reviews

4.6
494 reviews
5 stars
390
4 stars
53
3 stars
22
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported instances of unprofessional behavior.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms and overall establishment.

Drink Quality

While many enjoyed the drinks, there were complaints about artificial flavors and inconsistencies in drink preparation.

Atmosphere

The shop's atmosphere was generally well-received, with mentions of a cozy environment and fun decor.

Variety

Customers appreciated the wide selection of drinks and flavors available.
  • FR
    Faith Rousselle
    Feb 13, 2026
    5.0
    Very good service
  • XG
    Xs Girl
    Jan 28, 2026
    3.0
    Yeah boba is fine, but the staff needs to get it together. Didn't catch a name for the worker but someone was eating on the pick up counter which I presume was either a fellow coworker or their friend were both chit chatting away , while we were waiting for our pick up order didn't ask for our names or anything... so I'll drink was sitting there when we didn't know it was done....
  • PM
    Patrick Montgomery
    Dec 30, 2025
    1.0
    Ai art on the walls, disgusting, will not be supporting
  • MY
    Micah Yunn
    Dec 6, 2025
    4.0
    I personally really like the place, very friendly people. They're pretty cheap, the bathrooms could be cleaned a bit more often, but their variety and everything is pretty well.
  • KS
    Keira Sweitzer
    Nov 17, 2025
    3.0
    I was recently at this establishment and once I had gotten home and started drinking my drink, there was a small sharp object in it. Thankfully I didn’t swallow it, as it appears to be glass. I frequently come to this establishment and I have never had any issues with things being in my drink before. However, I am concerned because I could have swallowed it and it could have lead to serious problems. I didn’t want to leave a review online because I really enjoy this establishment and I didn’t want to deter people away from this location. I’ll insert a picture below. ^^^I sent this in an email to this establishment and it’s been two weeks with no response. I really do enjoy this establishment and most of my drinks have been wonderful, but finding a piece of glass in my drink has certainly made me cautious. I almost swallowed it and who knows the issues it would have caused.

Brand Certified Facts from Hippo Bubble Tea

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Certified February 22, 2026Yext Knowledge Graph
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