Hippo Bubble Tea

4.6
488 reviews

About

Tea RoomRestaurant

Location

Hippo Bubble Tea
2050 Fruitville Pike, Lancaster, PA
17601, United States

Hours

Reviews

4.6
488 reviews
5 stars
388
4 stars
52
3 stars
20
2 stars
8
1 star
20

What are people saying?

AI-generated from recent customer reviews

Drink Quality

Customers have mixed feelings about the drink quality, with some praising the flavors while others find them artificial or lacking.

Customer Service

The staff is frequently described as friendly and helpful, though there are reports of unprofessional behavior from some employees.

Cleanliness

While some reviews mention a clean and pleasant atmosphere, others report unsanitary conditions, particularly in the restrooms.

Variety and Customization

The business offers a wide selection of drinks and customization options, which many customers appreciate.

Atmosphere

The shop is noted for its cute decor and comfortable seating, making it a popular spot for hanging out.
  • KS
    Keira Sweitzer
    Nov 17, 2025
    3.0
    I was recently at this establishment and once I had gotten home and started drinking my drink, there was a small sharp object in it. Thankfully I didn’t swallow it, as it appears to be glass. I frequently come to this establishment and I have never had any issues with things being in my drink before. However, I am concerned because I could have swallowed it and it could have lead to serious problems. I didn’t want to leave a review online because I really enjoy this establishment and I didn’t want to deter people away from this location. I’ll insert a picture below. ^^^I sent this in an email to this establishment and it’s been two weeks with no response. I really do enjoy this establishment and most of my drinks have been wonderful, but finding a piece of glass in my drink has certainly made me cautious. I almost swallowed it and who knows the issues it would have caused.
  • OC
    Owen Connolly
    Nov 4, 2025
    4.0
    Hippo is consistent, cheap, and decent in terms of quality. I'm not a boba guy, but I'm sure it's as good as their smoothies.
  • LH
    Leah H
    Oct 14, 2025
    4.0
    The boba is okay. The tapioca pearls are a little chewy for my taste. I wish they were a bit softer. The tea is good though. I like their Thai. The atmosphere of the place is really nice, very cute. I like looking at the fish in the fish tank while my friends decide what they want.
  • KR
    kaishla rivera
    Oct 8, 2025
    3.0
    My daughters & I love this place. We come here often. I happened to use the restroom for the first time today & oh my gosh! Nasty. Toilet paper all over the floor (mind you, they had the door wide opened), dust everywhere. You can tell it hasn’t been cleaned in a while! Ugh.
  • KD
    Kerry d
    Sep 13, 2025
    1.0
    This place hires people that are not professional and are intolerant… they roll eyes and walk away they don’t like Christian conservatives! So no conservatives should frequent this establishment

Frequently Asked Questions About Hippo Bubble Tea

What are the operating hours of Hippo Bubble Tea?

Hippo Bubble Tea is open Monday through Thursday and Sunday from 11:00 AM to midnight, and on Friday and Saturday from 11:00 AM to 1:00 AM.

Where is Hippo Bubble Tea located?

Hippo Bubble Tea is located at 2050 Fruitville Pike, Lancaster, PA 17601, USA.