Business Details
About
Grocery StoreBeer StoreWine Store
The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Location
Hours
Reviews
4.3
1,681 reviews
5 stars
979
4 stars
447
3 stars
137
2 stars
36
1 star
82
What are people saying?
AI-generated from recent customer reviews
Product Quality
Several customers expressed concerns about the freshness and quality of food items, particularly meat and produce.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, others reported rude interactions and slow service.
Store Cleanliness
The store is generally noted for being clean and well-organized, although some customers reported issues with cleanliness in specific areas.
Checkout Experience
Customers frequently mentioned frustrations with self-checkout lines and the availability of cashiers, leading to long wait times.
Product Selection
Many customers appreciated the wide selection of products, including international foods and specialty items.
- KPkrutin PatilNov 15, 20254.0Good selection of veggies and fruits. Ambience is good. Little pricey. But quality is top notch.
- YRYareska ReyesNov 11, 20251.0I recommend that the General Manager of Giant provide training to his employees, especially the drive-thru staff. Today, I went to the Giant at 3985 Columbia Ave, as usual, with my service dog, a hypoallergenic Yorkie. He always, always, always rides in his own seat inside the shopping cart. He never rides in the shopping cart because, as his owner, I understand and know the rules and regulations. But it seems that the employees at this Giant either don't know the rules or policies, or they want to impose their own. Even when the employee told me the pet couldn't be in the shopping cart, I pointed out that it wasn't in the cart, it was in its seat, and she insisted it was the same thing. I didn't want to argue, but so that she and everyone at Giant can learn something, I'll leave the information I found here, and I hope it helps. Next time will be different because I'll include the employee's name, and she violated US federal law because, just in case, this employee didn't even ask if I had my pet's ID card.
- ACAndrew CampbellNov 9, 20255.0Usually come here for water, soda and other things I couldn't grab. For some reason, Diet Dr. Pepper is scarce in 6-packs.
- KWKrista WhiteOct 27, 20251.0I’m beyond disappointed. I bought chicken from Giant last Wednesday froze it right away and took it out today (Monday) to make dinner. The second I opened the package, I knew something was wrong it was slimy, stringy, and completely mushy. There’s no way this chicken was fresh when I bought it. These photos are after I washed the chicken with water and placed it into a pot to boil for soup. I wasted my money and had to throw out what was supposed to be dinner. This is unacceptable, and I expected better quality and food safety standards from Giant do better this could have made my FAMILY SICK!!!!!
- CCChase CarmenOct 20, 20251.0Ordered through doordash I know you guys have an item every single time I order they can't find the item nor do they ask I know you guys carry millers hot bologna in the big glass jars and I really don't have time to come in store but the doordash guys keep saying you guys don't have nor wont look for it's clearly by the meat department considering it being considered package meat lazy workers that work at this location beyond the worst
Frequently Asked Questions About GIANT
What are the regular operating hours for GIANT in Lancaster, PA?
GIANT in Lancaster, PA, operates daily from 6:00 AM to 11:00 PM.
Is GIANT open on major holidays?
GIANT is closed on December 25th but has special hours on November 27th (6:00 AM - 2:00 PM), December 24th (6:00 AM - 6:00 PM), and December 31st (6:00 AM - 8:00 PM).
What payment options does GIANT accept?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What services are available at GIANT in Lancaster?
Services include Flu Vaccination, RedBox rentals, Blue Rhino propane exchange, Hallmark Cards, WiFi, Coffee Shoppe, Coinstar, ATM, Easy Scan, and Great Entertaining.
Where is GIANT located in Lancaster?
GIANT is located at 1360 Columbia Ave, Lancaster, PA 17603, United States.
What languages are spoken by GIANT staff in Lancaster?
The staff at GIANT speak English, Russian, and Spanish to assist customers.
Does GIANT have an app for mobile shopping?
Yes, GIANT offers mobile apps available on both Android and iOS platforms for convenient shopping.
What nearby places can help customers after shopping at GIANT?
After shopping at GIANT, customers can visit nearby restaurants such as Oriental Chinese Restaurant, Rosas Pizza and Grill, or Taco Bell for meals.
Are there nearby financial services close to GIANT in Lancaster?
Yes, Coinme (currency exchange and ATMs), Western Union (money transfer), and PNC Bank are nearby for financial needs.
What nearby amenities are available for convenience around GIANT?
Nearby amenities include Redbox rental kiosks, Blue Rhino Propane Exchange, Donation Drop Spot, and an ATM service within GIANT.