The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
The store is generally reported as clean and well-stocked, although some customers noted issues with cleanliness in specific areas.
Customer Service
Customer service experiences vary; while some employees are praised for their friendliness, others received complaints for rudeness and lack of assistance.
Product Quality
There are mixed reviews regarding product quality, particularly with fresh produce and meats, with some customers reporting spoiled items.
Pricing
Customers find the store to be somewhat expensive, but appreciate the variety and quality of products offered.
Checkout Experience
Long wait times at self-checkout and cashier lines have been a common complaint, with some customers expressing frustration over the efficiency of the checkout process.
LF
l fritsch
Feb 17, 2026
1.0
Went to get fasnachts before work today there wasn't any on shelf asked a staff member who stood there totally clueless um I don't know. I can see why their sales are declining with staff that they have
AP
Angie Penaloza
Feb 8, 2026
4.0
Great quality and always stocked.
LJ
Leila Joanis
Feb 5, 2026
5.0
Best place to get your fruit
GR
Gna Rivera
Jan 24, 2026
1.0
After completing my purchase at the self-checkout, I exited the store briefly to continue a phone conversation. Once finished, I re-entered the store to use the restroom while waiting for public transportation. Upon leaving the store afterward, I was falsely accused of not paying for my merchandise and was physically prevented from exiting by an employee.
This was the same staff member who had been monitoring the self-checkout area during my transaction. The employee ran toward me in an aggressive manner, creating the impression that I was about to be physically restrained, which was extremely alarming and inappropriate.
Even after I presented my receipt as proof of payment, I did not receive an apology for the false accusation or the aggressive behavior. As someone who lives with PTSD, this incident had a significant and lasting emotional impact. I am a regular customer at this location due to its convenience along my daily route; however, this experience has made me feel unwelcome and hesitant to return.
OG
Oirois go
Jan 18, 2026
5.0
Greatest store! Open pretty late you know you can hop over there right after night seder, bit expensive for a huge chain store. Very accepting store workers you know you can like tell them your life story and they won't care to tell you to theirs, and YEAH!
What are the regular operating hours for GIANT in Lancaster, PA?
GIANT in Lancaster, PA, operates daily from 6:00 AM to 11:00 PM.
Is GIANT open on major holidays?
GIANT is closed on December 25th but has special hours on November 27th (6:00 AM - 2:00 PM), December 24th (6:00 AM - 6:00 PM), and December 31st (6:00 AM - 8:00 PM).
What payment options does GIANT accept?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What services are available at GIANT in Lancaster?
Services include Flu Vaccination, RedBox rentals, Blue Rhino propane exchange, Hallmark Cards, WiFi, Coffee Shoppe, Coinstar, ATM, Easy Scan, and Great Entertaining.
Where is GIANT located in Lancaster?
GIANT is located at 1360 Columbia Ave, Lancaster, PA 17603, United States.
What languages are spoken by GIANT staff in Lancaster?
The staff at GIANT speak English, Russian, and Spanish to assist customers.
Does GIANT have an app for mobile shopping?
Yes, GIANT offers mobile apps available on both Android and iOS platforms for convenient shopping.
What nearby places can help customers after shopping at GIANT?
After shopping at GIANT, customers can visit nearby restaurants such as Oriental Chinese Restaurant, Rosas Pizza and Grill, or Taco Bell for meals.
Are there nearby financial services close to GIANT in Lancaster?
Yes, Coinme (currency exchange and ATMs), Western Union (money transfer), and PNC Bank are nearby for financial needs.
What nearby amenities are available for convenience around GIANT?
Nearby amenities include Redbox rental kiosks, Blue Rhino Propane Exchange, Donation Drop Spot, and an ATM service within GIANT.
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Certified February 22, 2026Yext Knowledge Graph
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