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GIANT

4.3
(1702 reviews)

Business Details

(717) 291-9678

About

Grocery StoreBeer StoreWine StoreGiant Food Stores
The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.

Location

GIANT
1360 Columbia Ave, Lancaster, PA
17603, United States

Hours

Reviews

4.3
1,702 reviews
5 stars
990
4 stars
451
3 stars
137
2 stars
38
1 star
86

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The store is generally reported as clean and well-stocked, although some customers noted issues with cleanliness in specific areas.

Customer Service

Customer service experiences vary; while some employees are praised for their friendliness, others received complaints for rudeness and lack of assistance.

Product Quality

There are mixed reviews regarding product quality, particularly with fresh produce and meats, with some customers reporting spoiled items.

Pricing

Customers find the store to be somewhat expensive, but appreciate the variety and quality of products offered.

Checkout Experience

Long wait times at self-checkout and cashier lines have been a common complaint, with some customers expressing frustration over the efficiency of the checkout process.
  • LF
    l fritsch
    Feb 17, 2026
    1.0
    Went to get fasnachts before work today there wasn't any on shelf asked a staff member who stood there totally clueless um I don't know. I can see why their sales are declining with staff that they have
  • AP
    Angie Penaloza
    Feb 8, 2026
    4.0
    Great quality and always stocked.
  • LJ
    Leila Joanis
    Feb 5, 2026
    5.0
    Best place to get your fruit
  • GR
    Gna Rivera
    Jan 24, 2026
    1.0
    After completing my purchase at the self-checkout, I exited the store briefly to continue a phone conversation. Once finished, I re-entered the store to use the restroom while waiting for public transportation. Upon leaving the store afterward, I was falsely accused of not paying for my merchandise and was physically prevented from exiting by an employee. This was the same staff member who had been monitoring the self-checkout area during my transaction. The employee ran toward me in an aggressive manner, creating the impression that I was about to be physically restrained, which was extremely alarming and inappropriate. Even after I presented my receipt as proof of payment, I did not receive an apology for the false accusation or the aggressive behavior. As someone who lives with PTSD, this incident had a significant and lasting emotional impact. I am a regular customer at this location due to its convenience along my daily route; however, this experience has made me feel unwelcome and hesitant to return.
  • OG
    Oirois go
    Jan 18, 2026
    5.0
    Greatest store! Open pretty late you know you can hop over there right after night seder, bit expensive for a huge chain store. Very accepting store workers you know you can like tell them your life story and they won't care to tell you to theirs, and YEAH!

Frequently Asked Questions About GIANT

What are the regular operating hours for GIANT in Lancaster, PA?

GIANT in Lancaster, PA, operates daily from 6:00 AM to 11:00 PM.

Is GIANT open on major holidays?

GIANT is closed on December 25th but has special hours on November 27th (6:00 AM - 2:00 PM), December 24th (6:00 AM - 6:00 PM), and December 31st (6:00 AM - 8:00 PM).

Brand Certified Facts from GIANT

GIANT partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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