Business Details
About
Grocery Store
The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Location
Hours
Reviews
4.3
968 reviews
5 stars
547
4 stars
262
3 stars
78
2 stars
24
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful, while others are reported as rude and unhelpful.
Cleanliness
The store is frequently described as clean and well-organized, although some reviews mention issues with cleanliness, particularly in the deli and produce sections.
Product Quality
Customers have expressed concerns about the quality of certain products, particularly in the deli and produce sections, with reports of expired items and poor quality.
Checkout Experience
Many customers noted long wait times at checkout due to insufficient staff, with some expressing frustration over the self-checkout setup.
Store Selection
The store is generally praised for its wide selection of products, including fresh produce and vegan options, although some customers feel certain items are often out of stock.
- NSNathan SmithNov 9, 20251.0Shelves seem stocked and products varied, but on a Sunday early afternoon ... you know prime after church shopping hours?! 1 open cashier and the self checkout. Lines from self check put all the way up to the other end of the store and the regular register was stacked up as well. Didnt seem anyone was in a rush to help anyone by opening a different register. I guess amazon, walmart, Wegmans, weis, trader Joe's, aldi, lidl etc will get my money. Giant really seems to have gone way down hill since I worked there over a decade ago. Not worth wasting my time in line. I have places to be that dont include spending 40 minutes in line
- CMChris MasonNov 8, 20253.0Not thrilled with Giant. The prices are high. I shop here out of convenience.
- NGNaomi GalarzaOct 17, 20251.0Worst Deli in area. Left order on kiosk, came back, had past my number and waited for me to come back to fill.
- BDBill DavisOct 2, 20251.0I do not like giant! The customer service is so bad, when I ask where is the cottage cheese located, I get a side eye, don’t even want to help, seems like I am a bother. I asked where the scrapple is located I was told what is scrapple! This is why I shop at Stauffers, great customer service, and people who remember you and always so helpful. Only nice people at this location is the pharmacy.
- VGVictoria GraverSep 25, 20251.0Donut shelves infested with flies
Frequently Asked Questions About GIANT
Where is GIANT located?
GIANT is located at 550 Centerville Rd, Lancaster, PA 17601, USA.
What are the regular operating hours of GIANT?
GIANT is open daily from 6:00 AM to 11:00 PM.
Does GIANT have special holiday hours?
Yes, GIANT has holiday hours such as closing early on 2025-11-27 at 2:00 PM, open until 6:00 PM on 2025-12-24, closed on 2025-12-25, open until 8:00 PM on 2025-12-31, and regular hours on 2026-01-01.
What languages are supported at GIANT?
GIANT offers services in English, Russian, and Spanish.
Which payment methods are accepted at GIANT?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What services does GIANT provide?
GIANT offers services including RedBox rentals, Blue Rhino propane exchange, Hallmark cards, a Signature Wedding Package, Pick-up (attended), Coinstar, Easy Scan, and Great Entertaining.
Is there a mobile app for GIANT?
Yes, GIANT has mobile apps available for both Android and iOS devices.
What grocery stores are nearby GIANT?
Nearby grocery stores include another GIANT Food Stores location and Weis Markets, Wegmans, Whole Foods Market in the broader area.
Are there places to eat near GIANT?
Yes, you can visit nearby eateries like Moe's Southwest Grill, Ruffino's Pizza & Pasta, Friendly's, Cafe East, and the Dutch Apple Dinner Theatre which offers dining and entertainment.
What other useful services are close to GIANT?
Nearby you can find services like Western Union for financial needs, Blue Rhino Propane Exchange, Santander Bank ATM, Norman’s Hallmark Shop, Centerville Nails salon, and The UPS Store for shipping.