Business Details
About
Grocery Store
The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Location
Hours
Reviews
4.1
637 reviews
5 stars
346
4 stars
151
3 stars
68
2 stars
29
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees are praised for their helpfulness, others are criticized for being dismissive or untrained.
Product Quality
Concerns about product freshness, particularly with dairy and produce, have been raised, indicating inconsistency in quality.
Store Cleanliness
The store is generally reported as clean and well-organized, although some reviews mention issues with employee hygiene.
Checkout Experience
Checkout experiences vary widely, with some customers reporting long waits and poor service from cashiers.
Stock Availability
Frequent complaints about items being out of stock or not available, impacting customer satisfaction.
- TWThomas WikerNov 11, 20255.0Close to home so I went to get a few things
- BBBeeNov 9, 20253.0The selection here is also really bad, I love most giants but this one really still seems like Darren camps, not great quality either.
- CWCaitlyn WhiteNov 1, 20254.0Good for what it is, would be nice if they had a slightly larger health and beauty section, but no store is perfect.
- PSPiyush ShahOct 27, 20252.0I’ve been a loyal Giant customer for over 27 years, consistently impressed by the brand’s reputation for quality, value, and outstanding customer service. Unfortunately, my recent experience has left me deeply disappointed. I purchased Giant brand whole milk more than a week ago, with a clearly marked sell-by date of October 29. On October 27—two days before that date—I used the milk to make tea, only to find it had already gone sour. When I brought the product back to the store, I was met by the new Store Manager, Liz Garcia, who asked for the receipt and implied that milk can spoil if not used within a certain number of days. When I asked for clarification about the meaning of the sell-by date, she responded, “I don’t know—you’ll have to ask the manufacturer.” As a customer, I consider Giant to be the manufacturer. That label carries responsibility for product quality and clarity. If the sell-by date doesn’t guarantee freshness until that time, it should be clearly communicated. Dismissing a valid concern and deflecting accountability undermines the trust customers place in the Giant brand. I hope this feedback is taken seriously and used to reinforce the standards of customer care that Giant has long been known for. ---
- LBLuce BowersOct 14, 20254.0People were very helpful, with directing me to the right place
Frequently Asked Questions About GIANT
What are the regular store hours for GIANT at 106 Willow Valley Square in Lancaster, PA?
GIANT is open daily from 7:00 AM to 10:00 PM.
Does GIANT have special holiday hours?
Yes, GIANT operates with special hours on holidays such as opening at 6:00 AM and closing earlier on certain dates, and it is closed on Christmas Day.
Where is GIANT located in Lancaster, PA?
GIANT is located at 106 Willow Valley Square, Lancaster, PA 17602, United States.
What payment options does GIANT accept?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What services can I find at GIANT?
GIANT offers services like Hallmark Cards, free WiFi, an in-store Sushi Chef, Coinstar, and Nature's Promise Marketplace.
Which languages are spoken at GIANT in Lancaster?
English, Russian, and Spanish are spoken at GIANT.
Can I find ATMs near GIANT in Lancaster?
Yes, nearby you can find several ATMs including Coinme, LibertyX Bitcoin ATM, Citizens ATM, Santander Bank ATM, and Bitcoin ATM Teller Lancaster - Coinhub.
Are there food options near GIANT in Lancaster for a quick meal?
Yes, near GIANT you can visit McDonald's for fast food, House of Pizza for pizza, and Cafe 24 Hundred for American cuisine and café offerings.
What nearby services can I access when visiting GIANT?
Near GIANT, you can find services such as Western Union for money transfers, Blue Rhino Propane Exchange, and UPS Access Point location for shipping and courier needs.
What hotel accommodations are available near GIANT at 106 Willow Valley Square in Lancaster?
Nearby you can stay at DoubleTree Resort by Hilton Hotel Lancaster or DoubleTree Resort Lancaster, both offering full hotel amenities and event spaces.