Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lancaster, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
244 reviews
5 stars
126
4 stars
43
3 stars
23
2 stars
10
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with management and staff, citing rudeness and unprofessional behavior.
Food Quality
Several reviews mentioned issues with food freshness, including stale donuts and incorrect orders.
Cleanliness
While some customers praised the cleanliness of the store, others noted dirty conditions and unsanitary practices.
Staff Friendliness
Despite some negative experiences, many customers appreciated the friendliness and helpfulness of the staff.
Service Speed
Customers generally reported quick service, although there were instances of long wait times and order errors.
- LSLinda SnyderNov 8, 20255.0Donuts were extremely fresh and delicious. Bathroom was clean.
- KWKayla WascheSep 27, 20253.0I am somewhat of a regular to this Dunkin, I ordered two $6 meal deals on the kiosk screen, both are supposed to come with a drink, sandwich and hash browns. I ordered them both correctly, but only one of them came with the hash browns, and my receipt had shown it didn't register the other as a $6 meal deal. So the second order only came with a drink and sandwich. I told the manager about this and showed my receipt. He was very rude about it and basically told me it was my fault the kiosk did not add right, and refused to give me the hash browns for the other order that was supposed to be a $6 meal deal. He is also very difficult to work with if you are using your rewards app, or have a coupon on the app for something. He's tried to tell us that we had to "purchase" something to get our reward for free, which the app said otherwise, which in turn we could not use it unless we bought something. It is a great place to go to, the workers are very nice, but I could say different about management.
- RPRon PSep 25, 20252.0I gave 2 stars because I love the location and love Dunkin but it only deserves 1 for the terrible customer service! I come here a lot but not often. I recently decided to come again and I went there 2x in a week and the girl that worked there seemed like she did not like her job! She’s really rude and made me feel like I had to rush when ordering, and she gives attitude when I tell her she’s missing something I ordered. It was overall not a good experience.
- AAAngela AmentAug 28, 20251.0Can’t give better than a single star on anything since I went to this location for a hot coffee and was told there was no such thing as hot coffee there. No, I didn’t go right at closing time I went over 15 minutes prior to close.
- CTCathy TurnbaughAug 9, 20254.0Good food
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Lancaster, PA?
Dunkin' in Lancaster, PA is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What are some featured items on the fall menu at this Dunkin'?
The fall menu features Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N’ Milk Iced Latte made with real cereal milk and espresso.
Can I order ahead using an app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app available for iOS and Android to enjoy a faster grab-and-go experience.
What types of meals are served at Dunkin' in Lancaster?
This Dunkin' serves breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru for convenient service.
What payment methods does this Dunkin' accept?
Dunkin' in Lancaster accepts debit and credit card payments.
What are some nearby restaurants where I can dine before or after visiting Dunkin'?
Nearby restaurants include Tropical Smoothie Cafe, Five Guys, Saladworks, Cafe East (Asian cuisine), and Ruffino's Pizza & Pasta.
Are there nearby amenities like banks or ATMs close to this Dunkin'?
Yes, First National Bank ATM, Citizens Bank, and Bank of America are located nearby for your banking needs.
What nearby stores or services can customers visit when coming to Dunkin'?
Customers can also find PA Wine & Spirits, Wine & Spirits Stores, Beer Ink (liquor stores), The UPS Store for shipping services, as well as health and beauty spots like JX Spa and Holiday Hair near this Dunkin'.