Dunkin'

3.9
629 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lancaster, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1906 Columbia Ave, Lancaster, PA
17603, United States

Hours

Reviews

3.9
629 reviews
5 stars
338
4 stars
110
3 stars
62
2 stars
39
1 star
80

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong drink preparations.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unprofessional.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing stale donuts, cold items, and overall lack of freshness.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling.

Staff Attitude

While some customers praised friendly staff, many others reported negative interactions, indicating inconsistency in employee demeanor.
  • MF
    Malia Frank
    Nov 6, 2025
    1.0
    yea they dont know what they r doin. always gettin my order wrong and givin hard bagels. rip
  • JC
    Jason Clark
    Oct 4, 2025
    1.0
    Anytime I get coffee its always a milk with a splash of coffee🤣
  • RA
    Raju Acharya
    Sep 21, 2025
    1.0
    Baby Manager! Rude
  • KB
    Kate Barley
    Sep 20, 2025
    1.0
    I love Dunkin. I spend a lot of money at this location because it’s the closest one to me. I also always tip which makes me mad when almost everytime I go there they mess something up or they are out of something. They also have horrible manners. They need trained on customer service and how to treat people. I will just go to Centerville or the other one down Columbia ave near Columbia because they are much better than this location.
  • AS
    Ana Suarez
    Sep 20, 2025
    1.0
    If I could put 0 I would. Ordered 2 coffee only got one ordered 6 orders of hash row a n got 6 individually in one bag then they missed the top bread of the sourdough sandwich n put the bread backwards n thought it was funny. Service sucks. Really bad had to pay n wait for the rest of the correct order n looked that it was a big issue for the manager.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1906 Columbia Ave, Lancaster, PA?

Dunkin' in Lancaster, PA is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 5:30 AM to 7:00 PM, and Sunday from 5:30 AM to 5:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.