Brand Certified
Dunkin'
3.9(632 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1906 Columbia Ave, Lancaster, PA
17603, United States
Certified by Dunkin' • Feb 22, 2026
(717) 394-2555
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lancaster, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
632 reviews
5 stars
339
4 stars
110
3 stars
63
2 stars
39
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and inattentive staff, with many experiences of incorrect orders and poor customer service.
Order Accuracy
Many reviews highlighted consistent issues with order accuracy, including missing items and incorrect drink preparations.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and food safety concerns.
Food Quality
Feedback indicated that food items, particularly donuts and sandwiches, were often stale or poorly prepared.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- SSS S1 day ago1.0This place is a joke! Go to order and the workers ignore you. Place was not busy. I can see why. Will not step foot in this place again. Horrible service.
- OGOirois goJan 22, 20265.0Felt like I was part of a something coming here! Met some really cool chabad guy. No jokes they had my order within 60 SECONDS!!!
- MFMalia FrankNov 6, 20251.0yea they dont know what they r doin. always gettin my order wrong and givin hard bagels. rip
- JCJason ClarkOct 4, 20251.0Anytime I get coffee its always a milk with a splash of coffee🤣
- KBKate BarleySep 20, 20251.0I love Dunkin. I spend a lot of money at this location because it’s the closest one to me. I also always tip which makes me mad when almost everytime I go there they mess something up or they are out of something. They also have horrible manners. They need trained on customer service and how to treat people. I will just go to Centerville or the other one down Columbia ave near Columbia because they are much better than this location.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website