Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lancaster, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
624 reviews
5 stars
334
4 stars
110
3 stars
61
2 stars
39
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from staff, with several mentioning poor management and lack of training.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and inconsistent drink preparation were noted.
Food Quality
Customers expressed dissatisfaction with the freshness and quality of food items, particularly donuts and sandwiches.
Cleanliness
Several reviews highlighted unsanitary conditions in the store, including dirty surfaces and improper food handling.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions at times.
- MFMalia FrankNov 6, 20251.0yea they dont know what they r doin. always gettin my order wrong and givin hard bagels. rip
- JCJason ClarkOct 4, 20251.0Anytime I get coffee its always a milk with a splash of coffee🤣
- RARaju AcharyaSep 21, 20251.0Baby Manager! Rude
- KBKate BarleySep 20, 20251.0I love Dunkin. I spend a lot of money at this location because it’s the closest one to me. I also always tip which makes me mad when almost everytime I go there they mess something up or they are out of something. They also have horrible manners. They need trained on customer service and how to treat people. I will just go to Centerville or the other one down Columbia ave near Columbia because they are much better than this location.
- ASAna SuarezSep 20, 20251.0If I could put 0 I would. Ordered 2 coffee only got one ordered 6 orders of hash row a n got 6 individually in one bag then they missed the top bread of the sourdough sandwich n put the bread backwards n thought it was funny. Service sucks. Really bad had to pay n wait for the rest of the correct order n looked that it was a big issue for the manager.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1906 Columbia Ave, Lancaster, PA?
Dunkin' in Lancaster, PA is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 5:30 AM to 7:00 PM, and Sunday from 5:30 AM to 5:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.
What special seasonal drinks are available at Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher on their holiday menu.
Can I order ahead at this Dunkin' location using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a quick grab and go experience.
What meals are served at Dunkin' Lancaster and do they have breakfast options?
Dunkin' Lancaster serves breakfast, lunch, and brunch, offering items like coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru service for added convenience.
What nearby restaurants can I visit before or after enjoying Dunkin'?
Nearby dining options include Le Viet Bistro (Vietnamese cuisine), Szechuan Gourmet (Chinese cuisine), Yi Pin and Mount Pepper (Asian restaurants), Pizza Hut for pizza, Wingstop for chicken wings, and Lucky Dog Cafe offering American food.
Are there other coffee or donut shops close to this Dunkin' in Lancaster?
Yes, there is another Dunkin' nearby offering donuts, coffee, and smoothies, providing convenient alternatives in the area.
What nearby services are available if I need automotive assistance after visiting Dunkin'?
Nearby automotive services include Auto Paint Revolution (auto detailing and repairs), EBY and Sons Auto Body and Service, City Line Auto, Midas for repairs and tire services, and K&W Tire for retail tire needs.
What payment methods does this Dunkin' accept?
This Dunkin' location accepts both debit and credit cards for payment.