Dunkin'

3.3
735 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lancaster, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1242 Lititz Pike, Lancaster, PA
17601, United States

Hours

Reviews

3.3
735 reviews
5 stars
291
4 stars
129
3 stars
59
2 stars
52
1 star
204

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unprofessional staff, including managers, leading to a negative customer experience.

Food Quality

Customers reported issues with food quality, including stale items and incorrect orders, contributing to dissatisfaction.

Order Fulfillment

Frequent complaints about missing items from orders and unavailability of menu items, particularly donuts, were noted.

Cleanliness

Several reviews mentioned unsanitary conditions within the store, including dirty tables and bathrooms.

Service Speed

Customers experienced slow service, especially during busy hours, with some reporting long wait times for orders.
  • NC
    Nailin Cruz
    Nov 30, 2025
    1.0
    El servicio es pésimo me dejaron esperando más de 30 minutos por una orden que pagué y tuve que preguntar por mi orden y según las muchachas dicen que la orden fue cancelada porque la máquina de chocolate estaba dañada pero nunca salieron avisarme que mi orden estaba cancelada y cuando le dije porque no me lo habían informado me trataron súper mal y aún yo estando embarazada no les recomiendo este lugar a nadie 11/30/2025 hora 5:30 pm
  • SS
    Sher90n2
    Nov 11, 2025
    5.0
    We love this location before church on Sunday. They are friendly, speedy, have good selection. Great! Only reason I didn't mark atmosphere high is because we always use the drive thru so the atmosphere is my car.
  • DW
    Darlene Wolfe
    Nov 6, 2025
    1.0
    The most rude, lazy, unkept staff in the area, not just DD's, but any retail store in Lancaster. How they're still opened is baffling. I got fed up with their rudeness and walked out. Didn't spend a penny!
  • EO
    Eli Olson
    Nov 4, 2025
    1.0
    someone raw dogged my donut there was clear fingerprints in the frosting, they gave me another one and it had a hair on it and also the lady was rude
  • BG
    Brandyn Guinther
    Oct 27, 2025
    1.0
    Whatever you do do not go in to order your order they will take care of 15 cars before turning to you to take your coffee order and then they will be very rude to you. Highly recommend finding another location for coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lancaster, PA?

Dunkin' in Lancaster, PA is open daily from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.