Customer Service
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers reporting negative interactions with both employees and management.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, as well as complaints about the overall cleanliness of the store.
Food Availability
Many customers noted that the location often ran out of popular menu items, including donuts and breakfast sandwiches, leading to disappointment.
Service Speed
Customers reported slow service, particularly during busy hours, with some expressing frustration over long wait times and understaffing.