Chipotle East Lancaster PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff and long wait times, especially during busy hours.
Food Quality
Food quality was inconsistent, with many complaints about small portion sizes, missing ingredients, and food safety issues.
Cleanliness
The restaurant was often described as dirty, with several customers noting unsanitary conditions.
Management Issues
Many reviews pointed to poor management practices, including understaffing and lack of responsiveness to customer complaints.
Customer Experience
Overall customer experiences varied widely, with some praising the food and service while others expressed disappointment and vowed not to return.
BE
Blaine Elzey
2 days ago
4.0
could be cleaner but was pretty busy. food and service was good.
GG
Grant Greenberg
3 days ago
1.0
Understaffed for a busy Friday night. No acknowledgment but food shoved into my car window and no opportunity to ask for plastic utensils. The person just left and nobody came back. Poor service and while I’m sure they were stressed, they were rude.
RU
Ramil Urazmanov
Nov 13, 2025
4.0
Regular Chipotle, nothing unusual.
BS
Barb Sylvester
Nov 8, 2025
1.0
Ordered two bowls to be delivered. No problem with the delivery service. The bowls were awful! Dried chicken. Lettuce on both bowls were nothing but the core from the head of lettuce. Very disappointed!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in East Lancaster PA serve?
Chipotle East Lancaster PA serves customizable menu items including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 2232 Lincoln Hwy E, Lancaster?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Can I order food online from Chipotle Mexican Grill in East Lancaster?
Yes, you can order online via their official website or use the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in East Lancaster for inquiries?
You can contact them by phone at +1 717-327-4029 or email at PA.3864.ELancasterPA@chipotle.com.
Does Chipotle Mexican Grill in East Lancaster offer any rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Where is Chipotle Mexican Grill located in East Lancaster?
It is located at 2232 Lincoln Hwy E, Lancaster, PA 17602, USA.
Which nearby food options are available around Chipotle Mexican Grill in East Lancaster?
Nearby food options include Jersey Mike's Subs, Star Buffet, Poke Bowl Station, Chi Maek Korean Restaurant, Pizza Hut, Popeyes Louisiana Kitchen, and Arby's.
Are there any shopping outlets close to Chipotle Mexican Grill East Lancaster?
Yes, nearby shopping outlets include Pottery Barn Outlet, Jos. A. Bank, Nike Factory Store, Clarks Bostonian Outlet, and Fossil Store Lancaster.
What nearby entertainment and leisure spots can I visit near Chipotle in East Lancaster?
Duke's Lagoon amusement and water park is close by and makes for a great visit before or after dining at Chipotle.
Are there personal care services near Chipotle Mexican Grill East Lancaster?
Yes, Supercuts hair salon and barber is located nearby for haircuts and beauty services.