Chipotle Mexican Grill

3.3
274 reviews
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Business Details

2232 Lincoln Hwy E, Lancaster, PA
17602, United States
(717) 327-4029
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle East Lancaster PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2232 Lincoln Hwy E, Lancaster, PA
17602, United States

Hours

Reviews

3.3
274 reviews
5 stars
103
4 stars
52
3 stars
20
2 stars
13
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, especially during busy hours.

Food Quality

Food quality was inconsistent, with many complaints about small portion sizes, missing ingredients, and food safety issues.

Cleanliness

The restaurant was often described as dirty, with several customers noting unsanitary conditions.

Management Issues

Many reviews pointed to poor management practices, including understaffing and lack of responsiveness to customer complaints.

Customer Experience

Overall customer experiences varied widely, with some praising the food and service while others expressed disappointment and vowed not to return.
  • BE
    Blaine Elzey
    2 days ago
    4.0
    could be cleaner but was pretty busy. food and service was good.
  • GG
    Grant Greenberg
    3 days ago
    1.0
    Understaffed for a busy Friday night. No acknowledgment but food shoved into my car window and no opportunity to ask for plastic utensils. The person just left and nobody came back. Poor service and while I’m sure they were stressed, they were rude.
  • RU
    Ramil Urazmanov
    Nov 13, 2025
    4.0
    Regular Chipotle, nothing unusual.
  • BS
    Barb Sylvester
    Nov 8, 2025
    1.0
    Ordered two bowls to be delivered. No problem with the delivery service. The bowls were awful! Dried chicken. Lettuce on both bowls were nothing but the core from the head of lettuce. Very disappointed!
  • RW
    Rose W
    Nov 3, 2025
    2.0
    Missing lettuce and fajita vegetables from order.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in East Lancaster PA serve?

Chipotle East Lancaster PA serves customizable menu items including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 2232 Lincoln Hwy E, Lancaster?

The restaurant is open daily from 10:45 AM to 10:00 PM.