Business Details
About
Mexican Restaurant
Chipotle Central Lancaster is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,411 reviews
5 stars
548
4 stars
276
3 stars
147
2 stars
111
1 star
329
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported rude staff, poor communication, and long wait times, leading to a negative dining experience.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling they did not receive value for their money.
Cleanliness
The dining area and food preparation areas were often described as dirty and unkempt, contributing to customer dissatisfaction.
Ingredient Availability
Numerous customers noted that the location frequently ran out of key ingredients, impacting their ability to order desired meals.
Food Quality
While some customers enjoyed the taste of the food, there were complaints about food safety, including reports of spoiled ingredients and improper food handling.
- ELEdward Lichi4 days ago1.0One of the slowest and messy place. Cant imagine how can customers eat there. Gross!
- JJJonNov 15, 20251.0Hey, so I came here today and it took me 15 minutes to get served because there was only one person working the line. There was probably eight other people working there and I’m gonna say probably 10 out of the 15 minutes. There was only one guy working on the line when I got in the line I asked for carne Asada girl said me that they had it and when I started building my burrito bowl, they magically didn’t have carne Asada anymore. The guy making my burrito bowl when I asked for beans wanted to just put the juice that was left over on my burrito bowl. As you can imagine after waiting 15 minutes in line This infuriated me, and the fact that the staff member lied to me and essentially they really didn’t care about what I wanted. The DEI program is in full effect here, folks. Don’t waste your money here
- VSVictoria SmirgaNov 10, 20251.0They mixed up our proteins and put chicken into a vegetarians order. Completely unacceptable mistake. They screw up something every time we order from here. That’s on me for not giving up on them sooner.
- CMCherry McDishNov 6, 20251.0Fool me once… Another disappointing meal from this Fruitville Pike Chipotle tonight. Embarrassing, honestly. My husband and I each ordered a rice bowls. They were both less than HALF full — despite paying extra for queso ($1.70) and guacamole ($2.95) in my bowl. The portions were shockingly small, and the attached photos show just how little food was provided. To be honest, I’ve been disappointed in this particular Chipotle location before and didn’t even want to order from here again (vs. the Rohrerstown Rd), but I succumbed to pressure from my husband to give it another try. Unfortunately, it only confirmed my frustration. We decided to order online because every single time we visit in person, they’re out of grilled veggies (you have to time it right). Ironically, it seems online orders take precedence (regarding inventory of veggies) over in-house customers, yet this online order was so poorly prepared and severely under-portioned. To give perspective, it took me less than ten minutes to finish my meal and I’m a slow eater. For the price, this was far below the standard I’ve come to expect from Chipotle or any establishment these days.. I understand mistakes happen, this was not a mistake. You can’t mistakenly only fill half the bowl, and call it a day? Does the extra inventory get put in the pockets of the folks making the bowl? It’s beyond frustrating trying to “eat” this level of inconsistency and lack of care in preparation. I probably sound dramatic but when you’re hungry, and realize you’ve got an appetizer and not a meal, it gets old. Fool me twice…. I’m honestly not sure what it will take for me to return to this store. We live close to Good Burrito, I think I’ve got my husband convinced to never go here again.
- ACAphasia criticismOct 29, 20251.0No, speak English is what I was told about the guy that was giving me food spoke no English and I had the point for things. Give me attitude as soon as my food got to the register I had to wait another 10 minutes for the manager at the pier. Yes, if my food was good to go I said no I said pour pork was close to nothing. He said that’s a normal thing. Yeah, you do small food for what you charge me. Yes, that’s what we do. This place is no speak. English can go duck itself.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Central Lancaster serve?
Chipotle Central Lancaster offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill on weekdays?
Chipotle Central Lancaster is open Monday through Friday from 10:45 AM to 11:00 PM.
Does Chipotle in Central Lancaster offer pickup and delivery services?
Yes, Chipotle Central Lancaster offers both in-store pickup and delivery services for your convenience.
Where is the Chipotle Mexican Grill located in Lancaster, PA?
It is located at 2081 Fruitville Pike, Foxshire Dr., Lancaster, PA 17601.
How can I order online from Chipotle Central Lancaster?
You can order online through Chipotle's website at https://order.chipotle.com/ or their app available at the Apple App Store.
What types of payment does Chipotle Central Lancaster accept?
Chipotle accepts credit cards and offers gift cards for payment.
Is Chipotle Central Lancaster an LGBTQ welcoming place?
Yes, Chipotle Central Lancaster welcomes LGBTQ customers.
What nearby restaurants can I visit around Chipotle Central Lancaster?
Nearby restaurants include PrimoHoagies Lancaster for sandwiches, Poké Station and Poke Bowl Station for Asian cuisine, Norito for Japanese food, 3 Sisters Khmer-Thai Kitchen for Thai and Cambodian dishes, and Buffalo Wild Wings for American food and wings.
Are there convenient shopping or entertainment venues near Chipotle Central Lancaster?
Yes, Overlook Town Center shopping center is nearby, as is Stumpy's Hatchet House, a venue for events and entertainment. These are great spots to visit before or after enjoying a meal at Chipotle.
What nearby places can help with getting to Chipotle Central Lancaster?
Nearby retail stores like AT&T Store and Sprint Store by NuWave Paging & Cellular can help customers with mobile phone accessories or directions, facilitating your visit to Chipotle Central Lancaster.