Many customers praised the attentive and friendly service from various servers, particularly highlighting individuals like Nikki, Marcellus, and Cleo.
Food Quality
Overall, the food received positive feedback for being delicious and well-prepared, although some customers noted inconsistencies in specific dishes.
Atmosphere
The restaurant atmosphere was generally described as inviting and pleasant, contributing to a positive dining experience.
Wait Times
Several reviews mentioned issues with wait times for seating and food, indicating a need for improvement in managing busy periods.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain menu items were overpriced for the quality received.
LF
lenny freeman
3 days ago
5.0
Decided to grab lunch,had the lunch trio,wasn't sure about the quantity of food but was pleasantly surprised. Had the Italian chicken soup,full salad and sausage stuffed mushrooms and everything was delicious and for $11.99.You would pay that much attention a fast food restaurant Server was excellent
Would definitely go back when in town
DS
Dawn Smith
Nov 14, 2025
1.0
Disappointed in the food. Shrimp Scampi wasn't over noodles, really greasy and buttery. Chicken Parmesan was mushy. Alfredo sauce was nasty. Salad and bread was good. Olive Tree is delicious!!
DB
David Byt
Nov 5, 2025
3.0
Or waitress seemed "disinterested" in working that evening. We had to greet the hostess to refill our drinks and to get us some bread.
The food was good, & it was an overall good time, but our waitress keef allot to be desired.
We called for the manager to compliment the hostess, and she started that she would reward her for her service. I hope she followed through with that.
MS
Michael Shook
Nov 3, 2025
5.0
We had a wonderful meal and equally great service. Our waitress was attentive and kept our drinks filled and the plates cleared. A great dining experience.
EK
Eugene Kang
Nov 1, 2025
1.0
I thought the first two times were a fluke, but the third visit really cemented my (negative) experience with this establishment. We called 6 hours ahead to be on the waitlist but it had no meaning. Half the restaurant was empty but they couldn't seat people fast enough due to being understaffed. They also seated folks on a first come first serve basis so it didn't matter if you called ahead or not. After waiting 25 minutes, our party stood up to leave. As I walked toward the front desk to inform the manager we were leaving he simply told us to go home before I can say a word. Highly disappointed. Recommend avoiding this place.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Lancaster, PA offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, and catering.
What are the regular opening hours for Carrabba's Italian Grill in Lancaster?
Carrabba's Italian Grill is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill in Lancaster offer happy hour? If so, when?
Yes, Carrabba's Italian Grill has happy hour daily from 4:00 PM to 6:00 PM.
What types of pickup and delivery services are available at Carrabba's Italian Grill?
Does Carrabba's Italian Grill in Lancaster serve alcoholic beverages?
Yes, they serve alcohol including beer, wine, and cocktails at the onsite bar.
Is the restaurant family-friendly and accessible at Carrabba's Italian Grill?
Yes, the restaurant welcomes families, has children's menus, high chairs, and offers wheelchair accessible entrance, seating, parking, and restrooms.
Where is Carrabba's Italian Grill located in Lancaster, PA?
It is located at 100 North Pointe Blvd, Lancaster, PA 17601, USA.
Are there any notable nearby restaurants customers can visit before or after dining at Carrabba's Italian Grill?
Yes, nearby options include Outback Steakhouse, Bistro 2two2 (a French restaurant and gastropub), Garfield's Restaurant, Route thirty diner, and Arthur's Terrace Restaurant, offering a variety of dining experiences.
Are there convenient services near Carrabba's Italian Grill for customers visiting the area?
Nearby services include financial institutions like PNC Bank and Wells Fargo Advisors, as well as Sheetz convenience stores and gas stations for added convenience.
How can customers access Carrabba's Italian Grill if they do not want to dine in?
Customers can order for in-store pickup, curbside pickup, or delivery through their online ordering system.