Buffalo Wild Wings

3.9
1970 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2065 Fruitville Pike, Lancaster, PA
17601, United States

Hours

Reviews

3.9
1,970 reviews
5 stars
900
4 stars
504
3 stars
219
2 stars
118
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service from staff, leading to frustration and disappointment.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items, particularly wings.

Positive Staff Interactions

Despite the issues, several customers praised specific staff members for their friendliness and attentiveness, indicating some positive service experiences.

Atmosphere

The restaurant is generally seen as a good place for watching sports, with a lively atmosphere, although some noted it felt impersonal.
  • JJ
    Jay
    6 days ago
    1.0
    Doesnt let me give 0 stars. Had a take out order around 9pm on monday 1/6/26 and walked in and stood for about 10 minutes with no one approaching me. There was a waitress who made eye contact with me atleasr 3 times (who wasnt busy at all) and completelt ignored me. 3 girls then came in after i stood for about 10 minutes and that same waitress approached them within 30 seconds of the girls walking in and greeted them and sat them down while still ignoring me. She continued to look at me and ignore me from a distance until another younger female worker finally asked me if i needed help. Now, i dont ever pull the race card but i am hispanic and i believe the waitress ignored me because of that and did not want to help me. She had a disgusted look on her face everytime she looked at me. I did tell the counter girl but she didnt even apologize to me for being ignored and just said "oh" lol waitress was a chubby older female that looks like a karen. I know for a fact she was racist. I had my meta glasses on amd recording the whole time from walkiing in to walking out and have posted the video on all social media in hopes it goes viral so people can call that trash out. Avoid this spot.
  • JJ
    Junior
    Jan 3, 2026
    5.0
    Awesome spot for game nights. The service is great, and the food is better. Chicken wings are obviously incredible, but their burgers are also FABULOUS!! Great spot overall, very chill atmosphere. Go Birds 🦅 keep it up BWW!
  • SS
    sakusasimp!
    Jan 2, 2026
    1.0
    hi. i ordered through them from uber eats & ended up getting a completely wrong order. they had my sticker placed on top of a different order. i have a severe allergy to some of the items that were placed on the burger they issued me. i ended up making a complaint through uber eats but also tried to call. there was a woman who answered & had me on hold before hanging up. i waited 14 mins. extremely incompetent.
  • TC
    Toni Coniglio
    Dec 29, 2025
    3.0
    very pricey! I tried to place an order and I was waiting for 5 or so minutes, and no one answered the phone. I Got a recording , no one here can take your call, I hung up and I won’t be coming back to this place! no one seems to care or wants to work! Sad! how do you run a business when you can’t even answer the phone!
  • LL
    Lyn-2
    Dec 22, 2025
    1.0
    Complete lack of service and accountability. The order was wrong, sauces were forgotten, and the overall attitude made it clear the host AUTUM COULD care less to fix it. There was no urgency, no ownership, and no basic effort to make things right. What should’ve been an easy, enjoyable game night turned into frustration and disappointment. If this is the standard here, it’s not worth coming back!! Not sure why vaping what smelled like WEED was allowed while working her shift. Not sure how she got this job!! Management needs to have a word with her… wings are great and we love it there but we won’t come back if she’s still there

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Lancaster offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in Lancaster, PA?

It is located at 2065 Fruitville Pike, Lancaster, PA 17601, United States.