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Brand Certified

Arby's

4.0
(1249 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3005 Columbia Ave, Lancaster, PA
17603, United States

Hours

Reviews

4.0
1,249 reviews
5 stars
603
4 stars
343
3 stars
147
2 stars
52
1 star
104

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef and curly fries, but there were complaints about cold items and inconsistent quality.

Service Issues

Many reviews highlighted slow service, order mistakes, and unprofessional staff behavior, impacting the overall dining experience.

Cleanliness

Several customers noted cleanliness issues, particularly with the dining area and restrooms, which detracted from their experience.

Pricing Concerns

Multiple customers expressed dissatisfaction with rising prices and perceived value for money, indicating that high costs were a significant concern.
  • PS
    Paul E. Ross Sr.
    Feb 5, 2026
    5.0
    Great place great service great food
  • MT
    MR. T
    Jan 23, 2026
    1.0
    $3.99 for a small strawberry lemonade is ridiculous! Arby's needs to do better.
  • BH
    Bonnie Haldeman
    Jan 19, 2026
    5.0
    Good food
  • TW
    Thomas Wiker
    Jan 11, 2026
    5.0
    Just got a craving for roast beef and Arby's is known for that and I happened to be near so why not enjoy
  • PI
    Prosperity Through Information
    Jan 7, 2026
    3.0
    Love there half pound roast beef, and normally I'll ask for a slice of cheese on it.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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