Arby's

4.0
1246 reviews
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Business Details

3005 Columbia Ave, Lancaster, PA
17603, United States
(717) 224-1503
http://www.arbys.com/locations/us/pa/lancaster/3005-columbia-ave/store-7006
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3005 Columbia Ave, Lancaster, PA
17603, United States

Hours

Reviews

4.0
1,246 reviews
5 stars
601
4 stars
343
3 stars
146
2 stars
52
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and order inaccuracies, particularly in the drive-thru.

Food Quality

While many enjoyed the food, there were complaints about cold items, stale bread, and inconsistent quality.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.

Customer Service

Mixed feedback on staff friendliness; some praised the service while others noted rudeness and lack of acknowledgment.
  • TW
    Thomas Wiker
    1 day ago
    5.0
    Just got a craving for roast beef and Arby's is known for that and I happened to be near so why not enjoy
  • PI
    Prosperity Through Information
    5 days ago
    3.0
    Love there half pound roast beef, and normally I'll ask for a slice of cheese on it.
  • ME
    Matthew Eberhart
    Dec 25, 2025
    5.0
    Excellent food and quick service.
  • BD
    Brandin Devonshire
    Nov 5, 2025
    5.0
    Only went through the drive thru but it was quick and the food was good as always. Only complaint are the dumb paper straws I don't get It.
  • RW
    ruth weiler
    Nov 2, 2025
    4.0
    I love me some Arby's but they just got so expensive. That's my biggest complaint. It was quiet there, only one other couple was there. It's clean and employees were respectful. Because of the prices, my grandson and u only go as a special treat. I wish I could get some coupons cuz I'd go more often if I got a deal.
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