Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
788 reviews
5 stars
358
4 stars
214
3 stars
118
2 stars
38
1 star
60
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and sticky floors.
Food Quality
Several reviews indicated that the food quality has declined, with complaints about cold, underfilled, or poorly prepared items.
Customer Service
While some customers praised friendly staff, others reported poor service, including long waits and staff arguing.
Order Accuracy
There were numerous complaints about incorrect orders and items being unavailable, leading to customer dissatisfaction.
Atmosphere
The restaurant's physical condition was criticized, with mentions of outdated decor and maintenance issues.
- KSKaitlyn SmallDec 29, 20251.0It's 9:20. Open sign is lit and hours say open until 10. But they are not taking orders.
- ABAnne BogertOct 24, 20251.0Fries were cold. Italian sandwich was only half filled with meat. Restaurant was dirty. Never going back in kutztown location
- ATAlicia TurissiniSep 27, 20251.0This location definitely needs some attention. Completely empty but tables had crumbs, floors were sticky, and employees were annoyed when asked about sauces which were all empty.
- TWThe Original WHIPSNAYSep 15, 20255.0Its an Arby's. Clean store. Staff very friendly. Food great. Quick in and out. Only downside was they were out of the special hot sauce. If this helps please hit the like button. Thanx
- NWNancy WitmanSep 12, 20251.0Was very disappointed on the new Italian hoagie there was very little meat on the hoagie will not be going back. The qualities of the food has gone down.