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McDonald's

3.3
(1388 reviews)

Business Details

(724) 543-6542
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23 Franklin Village Mall, Kittanning, PA
16201, United States

Hours

Reviews

3.3
1,388 reviews
5 stars
426
4 stars
281
3 stars
271
2 stars
151
1 star
259

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor customer service, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold items, missing ingredients, and unsatisfactory freshness.

Staff Attitude

Many customers noted that staff members were rude or unfriendly, contributing to a negative dining experience.

Operational Problems

The restaurant was often criticized for inconsistent hours, being closed when advertised as open, and poor management.
  • TB
    Todd Bain
    Feb 22, 2026
    1.0
    It's McDonald's it's not there for good food it's for convenience
  • BH
    Bob Hoehn
    Feb 8, 2026
    2.0
    I was at this location twice in the last two weeks for breakfast. Usually I go to the Craft House down the road but early mornings thought I would stop in for breakfast. The dinning room has been absolutely freezing EVERY time. Keep in mind I keep my house furnace set at 67. Every time. I will have to find a different place for early morning breakfast
  • GP
    Gaven Pyle
    Feb 6, 2026
    1.0
    The manager is rude and they will throw your mobile order away if you don't show up within 5 minutes. And the front counter service is terrible.
  • PR
    Patricia “Patty” Radford
    Jan 10, 2026
    4.0
    I dont know what it is at this McDonalds in kittaning. I order a sandwich no veggies of any type same order every time. I have OAS, can't havr them. Mon-Fri before 7pm on Friday my food is made right. Not a spec of veggie insight. 7pm Friday hits and all care goes out window. Onions typically. Today lettuce. Like I can kinda understand onions. Burger typically comes with it. But seriously lettuce? Mcdoubles dont get lettuce I work on the road and not many choices where to eat around here. I'd rather not die today thx. Calling there how are we doing phone number, talking to manager, or anyone does no good. It's a health risk. Croscontamination
  • SI
    Suck It
    Dec 26, 2025
    1.0
    Worst experience at a mcdonalds, not staffed properly, long wait times in drive thru, long wait times inside at counter. Staff not knowledgable aboit deals or inside ar kiosk. Got tired of waiting and went to taco bell.. will never stop at a mcdonalds

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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