McDonald's

3.3
1366 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23 Franklin Village Mall, Kittanning, PA
16201, United States

Hours

Reviews

3.3
1,366 reviews
5 stars
418
4 stars
279
3 stars
271
2 stars
151
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Operational Hours

Many customers expressed frustration over inconsistent operating hours, with claims of being closed when advertised as open.

Customer Experience

Several reviews highlighted a lack of customer care and attention, leading to a negative dining experience.

Positive Experiences

Despite the issues, some customers reported positive experiences with friendly staff and good food.
  • TA
    Tamara Ambrosi
    Nov 5, 2025
    3.0
    I only take the kids that I babysit there ( not for myself ). The kids love it‼️
  • SG
    Shawn Gordon
    Nov 1, 2025
    1.0
    if i could i wouldnt give any stars we order everything off the Monopoly pieces which normally cost more and we never got any of the Monopoly stickers we got told we don't have any which is bullshit. We got told it was bullshit multiple other franchises they forgot our happy meal. I went in and said something and then they're like well we gave it to you and they never got our kids happy meal when they brought us are food till i went in and said somthing i asked for Extra pickles are one of our burgers and I did not get any pickles. I don't see how that is extra. i will be Contacting corporate
  • BC
    Blaire Clever
    Oct 25, 2025
    2.0
    It was really busy and everything was messed up.
  • NH
    Nicole Hopper
    Oct 22, 2025
    3.0
    Forgot everything for the happy meal I ordered except for the drink.
  • TS
    Toy Story
    Oct 11, 2025
    1.0
    The girl at the window was so rude. She slammed the window after she was done handing us our card back. She wouldn’t acknowledge anything I said. The wait was kinda long. I get if you’re having a bad day. But the staff are constantly so unfriendly and so rude. Overall they have very rude staff here and personally made me feel unwelcome. Do better.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Kittanning, PA is open 24 hours a day, seven days a week.

When is the drive-thru available at McDonald's in Kittanning?

The drive-thru is open 24/7 every day of the week.