Topgolf

Reviews

• DL

  Danby Realty LLC

  3 days ago
  1.0
  Our group had a frustrating experience here. We organized an outing for 24 volunteers and booked 4 bays, requesting ahead of time that they be next to each other. Despite being told several times this would be accommodated, it did not happen. It seems you only get guaranteed side by side bays if you purchase their event package, which is $44 per person plus a 20% service charge. The packages don’t offer à la carte options either, and the event menu choices were disappointing. For the price, the value and service did not meet expectations.
• NC

  Nisha Chugh

  3 days ago
  1.0
  Very disappointing experience at Topgolf King of Prussia. Our non-profit group booked 4 bays for 24 volunteers for a teambuilding event and repeatedly requested side-by-side bays in advance. We were assured multiple times that it wouldn’t be a problem, but when we arrived, our group was split up. We later found out that side-by-side bays are basically reserved for those who purchase their $44 per person event package (plus 20% service charge). That felt misleading. On top of that, the event packages don’t allow à la carte ordering, and the preset food options were very limited and not good quality. Overall, not worth the cost and very frustrating.
• SN

  Satish Nalla

  3 days ago
  1.0
  We had a very disappointing experience at Topgolf King of Prussia. I organized a team-building event for 24 volunteers from our non profit organization and reserved 4 bays. Our goal was to create a motivating and collaborative experience for our team. Multiple times both over the phone and in person, starting three days before the event, we specifically requested side by side bays so our group could stay together. Each time, we were assured that this would not be an issue. However, when we arrived, that request was not honored. As a result, our group was split up, which defeated the purpose of organizing a team-building event. We were also informed that side-by-side bays are essentially guaranteed only if you purchase their event package, which costs $44 per person plus a 20% service charge. This felt misleading, especially since we had been repeatedly told our request would be accommodated without requiring the package. Another major concern is that the event packages do not allow à la carte ordering. You are limited to their preset event menu options, and unfortunately, the food quality and variety were very poor. The event menu offerings were disappointing and not worth the cost, especially when combined with the mandatory service charge. As someone who carefully arranged this event to appreciate and motivate our volunteer team, the lack of transparency, flexibility, and follow through was extremely frustrating. I hope management takes this feedback seriously and improves communication, honesty, and customer experience for group bookings
• PP

  pnuqsb

  Feb 6, 2026
  2.0
  The place is awesome BUT BEWARE and carefully review your final bill! Made an online reservation and reservation fee was required. When I paid my final bill onsite, I failed to notice that my reservation fee was not deducted. I called the following day and the live agent was able to locate my record. I was transferred to the "admin" but didnt get hold of anyone. Tried again for a few days and no luck. Fundamentally, the principle is --- the reservation fee is required hence, it should be automatically deducted from final bill. At the end of the day, if reservation fee of at least 3% of just 70% of the full capacity daily booking is not being returned/deducted from final booking, it's quite a principle!
• DL

  Diana Leonardo

  Feb 5, 2026
  2.0
  We were just there tonight for a birthday and we had 7 people with two kids. All of us were drinking and had food. They knew we were celebrating a birthday and we spent good money and you bring out a trip with a few dabs of whip cream and happy birthday written in a gel??? Are you kidding me…..top golf is not cheap to bring a family too and you can’t even stick a candle in a piece of cake???? Just bad….do better or charge less

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