Five Guys

4.2
319 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 160 N Gulph Road in King of Prussia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Five Guys
160 N Gulph Road, King of Prussia, PA
19406, United States

Hours

Reviews

4.2
319 reviews
5 stars
181
4 stars
75
3 stars
24
2 stars
15
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the burgers and fries, although some noted issues with portion sizes and pricing.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported to have poor attitudes and unprofessional behavior.

Pricing

Many customers found the prices to be high compared to other burger options, with some feeling the value did not match the cost.

Cleanliness

The cleanliness of the location received positive remarks, although there were a few mentions of minor issues.
  • BB
    Blake B
    2 days ago
    1.0
    Made us sick. $40+ and they said if we dont tip no service. Then the make a meal is a fee and then adding fries is $1.10 Buyer beaware
  • JS
    Jessica Smith
    4 days ago
    1.0
    The date is 1/9/26 I it was 5:00 shift a tall African American young man called my order and when I processed to go towards him drop the fry bag on the counter instead of hand me the bag which was very rude and not good customer service and didn’t say sorry so I felt it was intentional that is poor customer service and I sat next to the restaurant and he handed everybody else there bags of food in there hands.
  • OC
    Ossi Castro
    Dec 16, 2025
    1.0
    Yesterday, around 5–6 PM, I went shopping at the mall and bought a hamburger at the Five Guys location there. I placed my order and waited for my order number to be called. There was an African American employee calling out the numbers for the ready orders. I heard my number and asked, “Order 55?” He said yes, so I took the order and sat in front of the restaurant to eat. I was wearing my headphones and listening to music when I noticed the employee yelling at me from a distance. At first, I thought he was asking if my burger was good, so I said yes. However, he kept yelling, so I walked over to him. He then angrily asked me why I had “snatched” the order out of his hands. I was completely confused because I never grabbed the order in a rude or aggressive way. He was extremely upset and even grabbed a napkin and almost threw it at my face. Another customer had to step in and tell him to calm down. Honestly, I’m glad it wasn’t a heavier object, because it seemed like he might have thrown it at me. I believe he was angry because he may have given orders to the wrong people, but I checked my order and it was correct. I’ve been to other Five Guys locations where the staff is very friendly, so I don’t know what happened at this one. Unfortunately, this was a very bad experience, and I believe the staff should receive better training in emotional control and customer service.
  • AF
    Al Faymore
    Dec 13, 2025
    5.0
    Great food. Friendly service. This Five Guys is in a mall food court, so the atmosphere doesn't count toward Five Guys. It's a mall, so.
  • DD
    DaveT
    Dec 9, 2025
    2.0
    I'm not much of a fan of five guys, not because of the quality of their food, but more because of their pricing. Their burgers are okay, but you can get a much better Burger at the shake shack at the other end of the mall. I simply don't find five guys burgers to be worth the price, not even close.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.