Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle KOP Pad is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
966 reviews
5 stars
417
4 stars
201
3 stars
87
2 stars
63
1 star
198
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some customers praising freshness while others reported bland flavors and issues with portion sizes.
Customer Service
Customer service experiences vary widely; some employees are noted for being friendly and helpful, while others are described as rude and unprofessional.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some customers reporting clean facilities while others noted dirty tables and foul smells.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Portion Sizes
Many customers expressed frustration over small portion sizes and inconsistent serving practices.
WW
Wayne_Neighbor
Feb 16, 2026
5.0
Stopped by this Chipotle and had a solid experience. The staff was friendly, the food line moved quickly, and everything was fresh and well-portioned. The place was clean and had plenty of seating, which isn’t always the case at busy spots. Perfect for a quick lunch or grab-and-go dinner when you want something tasty and filling.
BB
Brian
Jan 29, 2026
5.0
This chipotle gives big portions even when ordering through the app
AV
Aimee Vargas
Jan 28, 2026
5.0
I had an issue with my order and they were extremely polite and apologized. Asked me how they could make it right, as somebody that lives around the corner from the mall I will always drive to this location for their customer service. Thank you to the gentleman that helped me tonight. You’re the best!
NL
nini li
Jan 27, 2026
2.0
No vinaigrette dressing? Thats wild
TH
Taylor Hubbard
Jan 26, 2026
5.0
Madisyn is hands down one of the best employees Chipotle has. From the moment I walked in, she was friendly, welcoming, and genuinely attentive. She handled my order quickly and accurately while still taking the time to make sure everything was exactly how I wanted it. Her positive attitude and professionalism really stood out and made the whole experience better. Employees like Madisyn are the reason I keep coming back she’s a true asset to the team and deserves recognition for her outstanding customer service.