Buffalo Wild Wings

3.1
566 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
690 W Dekalb Pike, King of Prussia, PA
19406, United States

Hours

Reviews

3.1
566 reviews
5 stars
193
4 stars
83
3 stars
48
2 stars
50
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted consistently poor service, including long wait times for seating, food, and drinks, as well as inattentive and rude staff.

Food Quality

While some customers enjoyed the food, many reported issues with food quality, including cold dishes, incorrect orders, and unsatisfactory preparation.

Management Concerns

Several reviews pointed to a lack of effective management, with complaints about understaffing and unprofessional behavior from staff.

Cleanliness

Customers noted unsanitary conditions, including dirty tables and restrooms, contributing to an overall negative dining experience.

Mixed Experiences

Some patrons had positive experiences with specific staff members and enjoyed the atmosphere, but these were overshadowed by the overall negative feedback.
  • NW
    Niya West
    Nov 9, 2025
    1.0
    I recently came here for lunch this week, it was the 2nd time in 3 months. The first time was a bad experience so I figured maybe it was just a bad day and returned. That was a mistake. The staff at this location are zombie like, they appear disheveled and move incredibly slow. Maybe they’re all overworked or all in pain?? Not really sure. The service is very questionable. The food is usually ok, as a last resort. Don’t order the new pretzel knots, they’re all hollow. Buffalo Wild Wings used to be my goto for lunch, however the quality of the food and the service over the years has really declined, it’s disappointing.
  • EK
    Ella K
    Nov 8, 2025
    5.0
    We read the terrible reviews but decided to go anyways. Well we had an amazing experience, wings and fries were some of the best we ever had. Place was clean and had good atmosphere, bartender was personable and extra friendly. We would definitely go back so don’t trust these terrible reviews!
  • DW
    doug wondell
    Oct 26, 2025
    1.0
    Went to the restaurant today. I am not from the area but ate many times at this chain. The service is miserable and the wait time for everything is horrible. Waited 25 minutes for the food. Waited 15 minutes to get service. Waited 20 minutes to pay my bill. Spent over $100 for 3 people and it was a disaster. I would never go back if I lived closer
  • SS
    Sheepgoat
    Oct 19, 2025
    1.0
    food could of been better seemed pretty rushed there was poop and pee on my jizzy burger and where is my sprite.. 🫤 also where is his root beer and they charged 2 million dollars. how disrespectful. i hate it. worst food experience of my life
  • AR
    Ana Rocha
    Oct 14, 2025
    1.0
    I’ve always been a loyal customer of Buffalo Wild Wings, but my experience at the King of Prussia, PA location was absolutely unacceptable. The host ignored us for over 20 minutes while seating people who arrived after us. Then, after finally being seated, we waited another 20 minutes before any server even showed up — and the place wasn’t even busy! When the server finally came, she took our full order, but it took her 30 more minutes just to bring some drinks, served in to-go cups with melted ice and awful taste. To make things worse, a table seated 15 minutes after us was served first, with proper glasses and full attention. At that point, it honestly felt like we were being intentionally ignored or disrespected, maybe even because my in-laws are Hispanic — and that’s beyond disappointing. When I tried to speak with the server, she looked at me and just walked away. We left after nearly two hours with no food, no apology, and no one even noticed we walked out. I later checked online and saw dozens of reviews describing the same poor service. Clearly, this location needs serious management review or closure. Buffalo Wild Wings, please do better — this was embarrassing, disrespectful, and completely unprofessional.

Frequently Asked Questions About Buffalo Wild Wings

Where is Buffalo Wild Wings located in King of Prussia?

Buffalo Wild Wings is located at 690 W Dekalb Pike, King of Prussia, PA 19406, USA.

What are the operating hours of Buffalo Wild Wings in King of Prussia?

Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 11:00 PM. On Thursday to Saturday, it is open from 11:00 AM to midnight.