Numerous reviews highlighted consistently poor service, including long wait times for seating, food, and drinks, as well as inattentive and rude staff.
Food Quality
While some customers enjoyed the food, many reported issues with food quality, including cold dishes, incorrect orders, and unsatisfactory preparation.
Management Concerns
Several reviews pointed to a lack of effective management, with complaints about understaffing and unprofessional behavior from staff.
Cleanliness
Customers noted unsanitary conditions, including dirty tables and restrooms, contributing to an overall negative dining experience.
Mixed Experiences
Some patrons had positive experiences with specific staff members and enjoyed the atmosphere, but these were overshadowed by the overall negative feedback.
NW
Niya West
Nov 9, 2025
1.0
I recently came here for lunch this week, it was the 2nd time in 3 months. The first time was a bad experience so I figured maybe it was just a bad day and returned. That was a mistake. The staff at this location are zombie like, they appear disheveled and move incredibly slow. Maybe they’re all overworked or all in pain?? Not really sure. The service is very questionable. The food is usually ok, as a last resort. Don’t order the new pretzel knots, they’re all hollow. Buffalo Wild Wings used to be my goto for lunch, however the quality of the food and the service over the years has really declined, it’s disappointing.
EK
Ella K
Nov 8, 2025
5.0
We read the terrible reviews but decided to go anyways. Well we had an amazing experience, wings and fries were some of the best we ever had. Place was clean and had good atmosphere, bartender was personable and extra friendly. We would definitely go back so don’t trust these terrible reviews!
DW
doug wondell
Oct 26, 2025
1.0
Went to the restaurant today. I am not from the area but ate many times at this chain. The service is miserable and the wait time for everything is horrible. Waited 25 minutes for the food. Waited 15 minutes to get service. Waited 20 minutes to pay my bill. Spent over $100 for 3 people and it was a disaster. I would never go back if I lived closer
SS
Sheepgoat
Oct 19, 2025
1.0
food could of been better seemed pretty rushed there was poop and pee on my jizzy burger and where is my sprite.. 🫤 also where is his root beer and they charged 2 million dollars. how disrespectful. i hate it. worst food experience of my life
AR
Ana Rocha
Oct 14, 2025
1.0
I’ve always been a loyal customer of Buffalo Wild Wings, but my experience at the King of Prussia, PA location was absolutely unacceptable.
The host ignored us for over 20 minutes while seating people who arrived after us. Then, after finally being seated, we waited another 20 minutes before any server even showed up — and the place wasn’t even busy! When the server finally came, she took our full order, but it took her 30 more minutes just to bring some drinks, served in to-go cups with melted ice and awful taste.
To make things worse, a table seated 15 minutes after us was served first, with proper glasses and full attention. At that point, it honestly felt like we were being intentionally ignored or disrespected, maybe even because my in-laws are Hispanic — and that’s beyond disappointing. When I tried to speak with the server, she looked at me and just walked away.
We left after nearly two hours with no food, no apology, and no one even noticed we walked out. I later checked online and saw dozens of reviews describing the same poor service. Clearly, this location needs serious management review or closure. Buffalo Wild Wings, please do better — this was embarrassing, disrespectful, and completely unprofessional.
Frequently Asked Questions About Buffalo Wild Wings
Where is Buffalo Wild Wings located in King of Prussia?
Buffalo Wild Wings is located at 690 W Dekalb Pike, King of Prussia, PA 19406, USA.
What are the operating hours of Buffalo Wild Wings in King of Prussia?
Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 11:00 PM. On Thursday to Saturday, it is open from 11:00 AM to midnight.
What type of food does Buffalo Wild Wings in King of Prussia specialize in?
Buffalo Wild Wings offers award-winning Buffalo-style chicken wings with 26 different sauces and seasonings to choose from.
Does Buffalo Wild Wings in King of Prussia offer takeout services?
Yes, Buffalo Wild Wings operates as a takeout restaurant among its other categories such as sports bar and chicken wings restaurant.
How can I contact Buffalo Wild Wings in King of Prussia?
You can call Buffalo Wild Wings at their main phone number: +1 610-337-0620.
Where can I find more information or visit the website of Buffalo Wild Wings King of Prussia location?
You can find more details and visit their website at https://www.buffalowildwings.com/locations/us/pa/king-of-prussia/690-west-dekalb-pike/sports-bar-1629/
What nearby places can I visit before or after dining at Buffalo Wild Wings in King of Prussia?
You can visit the King Of Prussia Mall, Sur la Table Cooking Class, and Starbucks, all located near Buffalo Wild Wings.
Is there a coffee shop close to Buffalo Wild Wings in King of Prussia for a quick drink?
Yes, Starbucks is nearby, offering a great spot for coffee before or after your meal at Buffalo Wild Wings.
Can I visit any shopping destinations close to Buffalo Wild Wings in King of Prussia?
Yes, the King Of Prussia Mall is close by and offers a wide variety of shops and dining options for you to explore.
Are there any wellness or beauty services near Buffalo Wild Wings in King of Prussia?
Nearby, you can find Zara Beauty Bar, a beauty salon and spa, as well as Lux Life Massage Chair Store for wellness products.