Giordano's

Reviews

• GS

  Greg Stipa

  2 days ago
  1.0
  I have ordered a Ceaser salad with Salmon multiple times through door dash and at least 5 times that Salmon was not included with the order. Once could be an acceptable mistake but 5 times is either incompetent or trying to have me pay for something expensive that I don't receive. Either way I will never order from Giordano's again.
• MJ

  Michael Janczewski

  Dec 30, 2025
  4.0
  Enjoyed the Chicken Parmigiana. Very good, large portions. Friendly staff.
• MN

  Mike Nelsen

  Dec 28, 2025
  1.0
  A party of 4 sits down at 5:30 pm on a Saturday night in a dining room which appears to be just a bigger version of a sports bar with tv’s and tables. Not the cozy intimate Italian/pub food type of environment. Drinks come in decent time, waitress is nice. Then… it’s all diarrhea downhill. Our appetizers took 35 minutes to come out. When they do… a calamari and a roasted Brussels sprouts; they’re very cold. Then the mushroom and Italian wedding soup… these were less cold than the apps but still unacceptably cold. It’s now 6:45 and we’re told twice they apologize for the delays and blamed it on everyone going to Longwood. Well here’s the thing… people who came in 40 mins after us were already being served dinners. What’s concerning is the justification of the delay in food. It’s seared scallops, meatball parm sandwich, a cold turkey hoagie and short rib shredded on a bun. Well I wonder how they call it a short rib sandwich when it was a pinch of very dry meat layered with dozens of shredded carrots. Regardless, it should not have taken over an hour. Dinner came to us at 7:05… over 90 minutes after being seated to dinner. We explained a few times that we needed to be at Longwood gardens soon… no reason why it should take about 2 hours for a simple quick dinner. The meat was skimpy and insulting to call it a short rib sandwich. At least the waitress recognized that and had that removed off the bill.. she did offer to take it back to the kitchen, but despite the fact that we were weighed over an hour, I was not going to take chances. She took the plate away from me. Overall… above-Slow service. No manager appeared present to do temperature checks with the patrons or to offer apologies. To top of all off… because it can only get better right? She gives us the wrong check for the table behind us. When I go toward the back area where the hosts and servers were congregating, I could overhear her complaining and venting about serving certain tables and patrons. I know she meant well but damn… when you are the face representing the company as the server for your table, you do what you need to do to make things right or engage someone else to help assist and resolve. I don’t know where these other stellar reviews come in from, but it was not our experience whatsoever. Will not return. At all. I was let down beyond repair. Lastly, because I’m not a local, the fact they do not make it very clear when entering the parking lot that you have to go down and around to not the first or second entrance, but the third entrance. I can’t understand how this place is supposedly that busy enough that guests have to walk and navigate through a maze of doors just to find the main dining area. This place really could use an overall makeover with their aesthetics. It screams 80s and not in a cute way.
• ST

  Shane T

  Dec 27, 2025
  2.0
  Waited an hour for food and tables that came in 40 minutes after if a bigger party got all there meals very disappointed and will never come back
• DD

  David Dickens

  Dec 5, 2025
  1.0
  Credit card machine did not work had to pay cash then they gave me the wrong order. Then they called the state police on us because we said supreme pizza which we ordered and they gave us a cheese pizza which they messed up on the order and the police were at my house. Because supposedly that’s a codeword for domestic violence Very ridiculous. The management should be ashamed . I will never return to their establishment bad management what it comes down to Response Thanks for cops at my house because of your lack of management skill. Thx for returning my wife’s phone call manager !!!!!! Thx for no refund for food you charged us for that didn’t get . Bad management No call back !!!!!!!! No refund !!!!!!!! No management call back The best part is, the cop said you guys were not thinking correctly too after they discovered it was a total hoax. They said consider a good memory laugh. I did not think it was funny you guys should quit watching TikTok and become real leaders and managers

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