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McDonald's

3.6
(2617 reviews)

Business Details

22 Old Forge Rd, Jonestown, PA
17038, United States
(717) 865-7500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22 Old Forge Rd, Jonestown, PA
17038, United States

Hours

Reviews

3.6
2,617 reviews
5 stars
994
4 stars
596
3 stars
470
2 stars
201
1 star
356

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and efficient staff, while others reported rude service and long wait times.

Food Quality

Food quality received mixed reviews; some customers enjoyed fresh and hot meals, while others complained about cold food and poor preparation.

Cleanliness

The cleanliness of the location was inconsistent, with some customers noting clean restrooms and dining areas, while others reported dirty conditions.

Order Accuracy

There were multiple complaints about incorrect orders and issues with mobile order fulfillment, leading to frustration among customers.
  • TS
    Taylor Scott
    5 days ago
    1.0
    Lack of attention to basic things at this location. Did not put any of our dipping sauces in our order. I don’t know if anyone else enjoys nuggets with out sauce. This is a constant thing with this location and I have had enough. Maybe someone will see this and fix the problems there or at least others will be warned to double check everything before you leave.
  • KO
    Kateri Owens
    Feb 22, 2026
    2.0
    Rude employees. The food was great. Props to whoever is behind the grill. I was heading home from military drill, and had to be in my uniform. I went to the counter, like others had done, to go order and the lady mean mugged me and asked "um... Can I help you?" In a rude tone, as if she was confused about why I was at the counter. I said I was there to order, but then I decided to use the computer thing instead. U never know why someone is in uniform, and most of the time they don't have a choice so don't be a jerk to them for it.
  • RL
    Robert Labrasseur
    Feb 19, 2026
    4.0
    service should more welcoming. Food needs not be fresher not overheated..
  • MB
    Michelle Boots
    Feb 17, 2026
    5.0
    I have to say, I'd rather order from a person as opposed to those kiosk things. But other then hubby not getting what we thought we ordered all was good and fresh
  • CS
    Christina Saunters
    Jan 29, 2026
    4.0
    Cold inside tasty fast service. I ordered from the app I got a deal on one sandwich buy one get one for a $1 on the sausage, egg 🥚 and cheese 🧀 mcgriddle and 2 sausage mcgriddles for $15.51.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Jonestown, PA?

McDonald's in Jonestown, PA is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Is there a drive-thru available at this McDonald's location?

Yes, this McDonald's location features a 24/7 drive-thru service for your convenience.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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