Moon & Mug Coffee is a sisterhood of dedicated baristas & artists who aim to nurture and serve the collective human spirit through premium, consistent quality beverages that feel like home. With a focus on human to human (and sometimes human to dog) connection, Moon & Mug is a truly inclusive third space serving the community beyond cups of coffee (and whipped cream). With an emphasis on cyclical living and slowing down to fully experience life’s pleasures & treasures, we lean into the cycles of nature and the phases of the moon, serving fresh lite bites, as well handcrafted specialty tea elixirs and coffee concoctions with seasonal house made syrups focused on a unique and balanced flavor profile.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.