McDonald's

3.1
710 reviews
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Business Details

111 Plaza Dr, Johnstown, PA
15905, United States
(814) 255-3073
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
111 Plaza Dr, Johnstown, PA
15905, United States

Hours

Reviews

3.1
710 reviews
5 stars
192
4 stars
112
3 stars
141
2 stars
75
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and food not prepared as requested.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly cooked items.

Customer Service

Mixed feedback on staff behavior, with some praising individual employees while others reported rude or unprofessional attitudes.

Management Issues

Numerous reviews pointed to poor management practices, including lack of oversight and inadequate response to customer complaints.
  • KS
    Kelsie Stull
    Nov 13, 2025
    2.0
    I have an issue EVERY time I order from this store. Nugget condiments are ALWAYS missing. I NEVER have a straw in my bag. Today I ordered a Mocha Frappe and got a Caramel frappe. The employees here can’t even put a sandwich together properly. My sandwiches come sideways, cheese off the sandwich, messed up customizations. When I order extra onions they make it with NO onions. Either the employees here can’t read or they are just blatantly lazy and careless. It could be a mix of both.
  • SW
    Shane Whitford
    Oct 28, 2025
    1.0
    Once again, there is a line 5 cars deep at this McDonald's. No matter what you order you will wait for twenty minutes to get it. How is this place still in business and why do people still come here. I laughed when the person I was with pulled in here to get something quick. This location isn't fast food, it's at their leisure food. If you read this, just go to a different location. It's quicker to drive to scalp and get your food than to wait in line here
  • TB
    Timothy Benamati
    Oct 6, 2025
    1.0
    Terrible slow service and food was mediocre at best. Over 10 minutes to get two breakfast burritos, a hash brown and coffee. Won't be back.
  • TB
    Teresa Baskfield
    Sep 2, 2025
    1.0
    I've tried on several occasions to give McDonald's the benefit out of the doubt again they failed me. French fries nasty use to be the best in town and how you mess up a plain fish, old bread. I'm DONE Passing through PA
  • VF
    Victoria Fronheiser
    Aug 16, 2025
    1.0
    Ordered delivery. Food was horrible. Cold and tasted horrible. Tried to heat up in oven but made it worse. I threw it away. I believe that food sat there all day. Nasty!
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 111 Plaza Dr, Johnstown?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 6:00 AM to 11:00 PM.