Dunkin'

3.5
249 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Johnstown, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1918 Minno Dr, Johnstown, PA
15905, United States

Hours

Reviews

3.5
249 reviews
5 stars
102
4 stars
44
3 stars
25
2 stars
23
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly management, leading to a negative experience.

Product Availability

Frequent complaints about being out of popular items, including donuts and coffee, during peak hours.

Food Quality

Inconsistent quality of food and drinks, with reports of stale donuts and burnt food.

Cleanliness

Some customers noted cleanliness issues and poor management of the dining area.

Positive Staff Interactions

Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.
  • AL
    April Langley
    Nov 13, 2025
    1.0
    This place has gone done hill in the last couple of months. Any request of change from the normal drink is treated like a HUGE inconvenience and then they don’t even do the request. The manager has a bad attitude and there is a female employee who works there, that I don’t know if she’s newer but I only started seeing her in the last 3 months or so who is just unbelievably rude. I’m sorry if you don’t like you job and I’m sure it’s stressful place to work when busy but me asking for just a tiny bit of syrup in a drink and getting the full amount instead is insane. These drinks aren’t cheap, this is a treat for myself but I’ll only be going to the other dunkin on scalp from now on because at least they listen and will fix my order if they goof.
  • EB
    Emily Brazill
    Nov 2, 2025
    1.0
    Most of the staff there are rude, and that starts with management. Not a good work culture, (I’m assuming), which is not the kids’ fault. Forgetful of food/drinks. Make sure you double check before you leave.
  • NS
    Niza Scuderi
    Oct 31, 2025
    2.0
    Disappointing donuts. The ones I saw on Instagram that inspired me to go get one vs. the one I got. Barely any icing. Sheetz donuts are way better..
  • JW
    Joe Ward
    Sep 6, 2025
    3.0
    Seems like everytime we got here they are out of whatever it is we order.
  • VS
    Venetia Santichen
    Aug 31, 2025
    1.0
    I tried to buy 2 1/2 dozen donuts, with 6 being cream filled and the others assorted through the drive thru. The manager/woman taking drive through orders, wouldn't sell me them. Said they're "too busy". I ended up with 6 donuts, parked my car, and went inside where they had PLENTY of donuts to sell me 2 1/2 dozen. She was very rude. I will not frequent that place again. (Left with only my 6). She needs fired.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Johnstown, PA?

Dunkin' in Johnstown, PA is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery services?

This Dunkin' location does not offer delivery services; all orders should be made for pickup or drive-thru.