Dairy Queen Grill & Chill

4.1
261 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2026 William Penn Ave, Johnstown, PA
15909-1450, United States

Hours

Reviews

4.1
261 reviews
5 stars
132
4 stars
70
3 stars
26
2 stars
17
1 star
16

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some enjoying fresh and tasty meals while others received undercooked or poorly prepared items.

Service

Service quality varied significantly; some customers praised friendly and accommodating staff, while others experienced slow service and order inaccuracies.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, indicating a need for better maintenance.

Value

Many customers appreciated the reasonable prices and value for money, especially with special deals, although some felt portions were lacking.

Atmosphere

The atmosphere received mixed reviews, with some noting it as typical for a fast food setting, while others pointed out the need for updates and cleanliness.
  • SN
    Samantha Noel
    Oct 2, 2025
    5.0
    I had a terrible experience yesterday with my food being uncooked and just awful, when a called yesterday ,the person who answered told me they would "put it back in the fryer" I called today when a manager was on duty. Her name is Amanda, she kept apologizing and offered to remake everything herself today or the other manager would make it if she's not there. I will be going up this evening to get it. I absolutely give Amanda 5 stars for how much she apologized and felt bad for my experience and how she was willing to fix everything right away. She also stated she will be letting the employees know they can NOT reheat food that's left the store.
  • KC
    Kevin Cinko
    Sep 10, 2025
    4.0
    Food was great and fresh. Nothing waiting on heat lamps. Took our order and made it. Staff were friendly. Prices were decent. Everything is expensive anymore. They had a burger special. 2 double cheeseburgers for $7 or 2 single cheeseburgers for $5. Only 4 stars for thr atmosphere because its a Dairy Queen. Its fast food so thats what you get.
  • TE
    Tripl E
    Sep 19, 2023
    4.0
    Mint Oreo blizzard!
  • AB
    Ashley Baker
    Jun 16, 2019
    1.0
    Forgot 3 sundaes. Had to tell them 2 times . Gave us half melted ice cream. Gave us people in drive thru behind us....ugh

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill at 2026 William Penn Ave serve?

They serve soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill in Johnstown, PA?

They are open every day from 11:00 AM to 8:00 PM.