Dairy Queen Grill & Chill

4.1
263 reviews
Get DirectionsCallWebsite

Business Details

2026 William Penn Ave, Johnstown, PA
15909-1450, United States
(814) 322-4511
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2026 William Penn Ave, Johnstown, PA
15909-1450, United States

Hours

Reviews

4.1
263 reviews
5 stars
132
4 stars
71
3 stars
26
2 stars
17
1 star
17

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing undercooked items and others enjoying fresh and tasty meals.

Service Issues

Several reviews highlighted poor service, including long wait times, incorrect orders, and unsatisfactory customer interactions.

Cleanliness Concerns

Multiple customers noted cleanliness issues, particularly in restrooms and dining areas, affecting their overall experience.

Positive Staff Interactions

Despite some service complaints, many reviews praised specific staff members for their friendliness and willingness to resolve issues.
  • JM
    James Morgan
    Dec 19, 2025
    1.0
    Last week my wife and I went to this Dairy Queen and I ordered Chicken Tenders and French Fries to go. I live right down the street from this location and this is the first review that I am writing for this particular business. After returning home and opening the box I was disgusted with the small amount of French Fries that were in the box. It was not just a small amount and seeing this I decided to count the fries and I was surprised to ONLY have 11 fries in the box. I am not sure if others read these reviews but if so, avoid this Dairy Queen unless you want to pay for NOTHING!!
  • SN
    Samantha Noel
    Oct 2, 2025
    5.0
    I had a terrible experience yesterday with my food being uncooked and just awful, when a called yesterday ,the person who answered told me they would "put it back in the fryer" I called today when a manager was on duty. Her name is Amanda, she kept apologizing and offered to remake everything herself today or the other manager would make it if she's not there. I will be going up this evening to get it. I absolutely give Amanda 5 stars for how much she apologized and felt bad for my experience and how she was willing to fix everything right away. She also stated she will be letting the employees know they can NOT reheat food that's left the store.
  • KC
    Kevin Cinko
    Sep 10, 2025
    4.0
    Food was great and fresh. Nothing waiting on heat lamps. Took our order and made it. Staff were friendly. Prices were decent. Everything is expensive anymore. They had a burger special. 2 double cheeseburgers for $7 or 2 single cheeseburgers for $5. Only 4 stars for thr atmosphere because its a Dairy Queen. Its fast food so thats what you get.
  • MB
    Marcus Baxter
    May 5, 2021
    2.0
    Harry milkshakes taste good
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill at 2026 William Penn Ave serve?

They serve soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill in Johnstown, PA?

They are open every day from 11:00 AM to 8:00 PM.