Chipotle Johnstown PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as undercooked rice, fatty meat, and stale chips.
Service Issues
Many reviews highlighted poor service, including incorrect orders, long wait times, and unhelpful staff.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and overflowing trash.
Management Concerns
Several reviews pointed to a lack of effective management, resulting in staff shortages and poor operational oversight.
Portion Sizes
Customers frequently complained about small portion sizes, especially when ordering extra protein.
DH
David Hay
4 days ago
5.0
For the money, their steak burrito beats any burger joint hands down. For the number of customers and local sports teams, it's very clean.
CS
Chris Snyder
Dec 23, 2025
5.0
Excellent food. Granted, you've got to like beans and rice. Good portions.
I gave it 4/5 on service, because it's a fast food place, and the ordering isn't really intuitive relative to other fast food places.
I gave 3/5 on atmosphere. If you're selecting a fast food place based on atmosphere, you're doing it wrong.
Overall, definite 5/5.
MB
Michael Bruce
Dec 16, 2025
5.0
Hands down the best chipotle I've ever been to. They actually know how to cook and season their rice and beans. 10/10
HF
High Flow Funding
Dec 10, 2025
1.0
Ordered on the app over an hour before pickup scheduled.
Sat at the pickup window for over an hour when I arrived, 2 hours after placing my order!!!!!!!!!!!!!!!!!!!!!!!!!!!! No leadership, and the burritos were not wrapped and all of the rice, chicken, etc were falling out of the wraps. Spend 30 dollars for 2 burritos, and could have got better service, quicker service, and better food at TACO BELL FOR 5 BUCKS
EF
Eric HIGH FLOW FUNDING
Dec 5, 2025
1.0
This place is a joke. The prep person making the food screwed up all of the order and then throws everything towards the trash can with an attitude and starts literally having a breakdown for an order they screwed completely up.
At no time did management step in to address the issue. And waited 30 additional minutes beyond the scheduled pickup time - for them to remake the food— poor customer service and horrible management and apparently a complete lack of training !!! Never again - very disappointing
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Johnstown, PA?
Chipotle Mexican Grill in Johnstown, PA is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Johnstown, PA?
It is located at 1431 Scalp Avenue, Cambria, Johnstown, PA 15904, USA.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle app.
How does Chipotle ensure the quality of their food?
Chipotle uses only 53 real ingredients sourced from farms that follow humane and sustainable practices, with no artificial colors, flavors or preservatives.
Is there a rewards program where I can earn free food at Chipotle?
Yes, you can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads with wholesome ingredients.
What is the contact phone number for Chipotle Mexican Grill in Johnstown?
The main phone number is +1 582-855-3004.
What nearby places should I know about when visiting Chipotle in Johnstown?
Nearby places include East Hill Senior Center, Verizon Business Services, Dunkin', Holiday Inn Express & Suites Johnstown, and Fox's Pizza Richland, which could be useful for various services or dining options before or after your visit.
Is there convenient lodging near Chipotle Mexican Grill in Johnstown?
Yes, the Holiday Inn Express & Suites Johnstown is located nearby, offering convenient accommodation options.
Are there other dining options close to Chipotle in Johnstown?
Nearby dining options include Fox's Pizza Richland, KFC, and Quaker Steak & Lube, providing a variety of food choices in the area.