Outback Steakhouse

4.0
3688 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jenkintown off Old York Road and Rydal Road and next to Loanability Financial Services.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
610 Old York Road, Jenkintown, PA
19046, United States

Hours

Reviews

4.0
3,688 reviews
5 stars
1,931
4 stars
780
3 stars
406
2 stars
211
1 star
360

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow, inattentive, or rude service, with many experiencing long waits for food and drinks.

Food Quality

While some customers praised the food, others complained about overcooked or poorly prepared dishes, including issues with seasoning and presentation.

Cleanliness

Several reviews highlighted concerns about cleanliness, particularly in the bathrooms, which affected customers' overall dining experience.

Positive Experiences

Despite the negative feedback, there were several positive mentions of attentive servers and enjoyable meals, indicating that some customers had satisfactory experiences.

Management Response

Some customers noted that management was courteous and attempted to address issues, but overall dissatisfaction with service remained prevalent.
  • AN
    Athena Neri
    Nov 12, 2025
    5.0
    My family and I have been to this location several times. Each time we enjoy our food and drinks and the service is always good. However, one particular time we went and my son started having a seizure right after we ordered. It was really bad and they called the ambulance and police arrived as well. The manager and waitress handled everything with grace and were so kind to us. They even comped our meal. We will always support this establishment. Thank you for your kindness and great experience every time.
  • SW
    S W
    Nov 12, 2025
    5.0
    Of all the years we’ve been coming here, Nathasha might’ve been the best server/bartender we’ve encountered! She was friendly, patient and had such a joyful attitude! We wouldnt mind coming every week if our servers always carried that wonderful attitude! Our food was cooked to perfection and the drinks were so good, and STRONG. Omg I loved this whole experience, we surely will be back soon!
  • AD
    Autumn Dreams
    Nov 12, 2025
    1.0
    As mentioned in other reviews, after being seated no one came to the table. After waiting 20 minutes, went to the hostess stand and told her no one had come to the table. Finally a waitress came and was only willing to take drink orders before she dashed away (with NO apology for the wait). 20 minutes later still no drinks and no return of the waitress. Asked to see the manager. A few minutes later the manager came over and asked "what's the problem?" Really? So I explained and the response I got was "we are really busy." I was seated in the bar area. There were maybe two other tables filled with three people sitting at the bar. And it was a weeknight. Needless to say we left and won't be back. And please don't bother posting a "please contact us on this website bla bla ba" - DO SOMETHING! Clearly this is a pattern. FIX IT!
  • AP
    anacelia perez
    Nov 5, 2025
    1.0
    I normally love Outback but, unfortunately, it was not a great experience at this location. It was our first visit here and probably our last. The waitress was polite but we felt rushed. I wanted to order a to-go dish but she did not return to take that order. Nor did she ask if we wanted any dessert. Our steaks were cooked incorrectly but we were never asked how our food was and we felt like she wanted us to leave, so we did. Unfortunately an awkward experience.
  • KB
    Kim B
    Oct 30, 2025
    3.0
    They were not happy that I had a reservation for 10pm when they were closing at 10:30. Only gave me 1 bread when I wanted another bread when my food came out & also my daughter's Salmon was uncooked. When she asked for well cooked the was rushing out food cause they was tryna get out of there..They also turned away customers that came in there like 10:15pm

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.