Dunkin'

4.1
588 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jeannette, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6524 State Route 30, Jeannette, PA
15644, United States

Hours

Reviews

4.1
588 reviews
5 stars
338
4 stars
107
3 stars
50
2 stars
29
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, particularly in the drive-thru.

Product Quality

Many reviews highlighted inconsistent quality of food and drinks, with complaints about stale donuts and poorly made coffee.

Staff Attitude

There were mixed reviews about staff friendliness, with some customers praising individual employees while others reported rudeness and lack of acknowledgment.

Cleanliness

Several customers noted that the store was dirty and poorly maintained, impacting their overall experience.

Location Challenges

The small parking lot and difficult access were mentioned as significant drawbacks for customers visiting the location.
  • MH
    Matt Huey
    Dec 27, 2025
    5.0
    I grabbed a caramel iced coffee every morning! before I doordash and also pick up deliveries! when it gets crazy there's a wait time I'd recommend using the app and give it 15 minutes
  • WW
    W
    Dec 12, 2025
    1.0
    So I stopped there at 9:45 a.m. I have to pick up two dozen of donuts and all they have is four individual donuts to choose from. Who runs out of donuts ?
  • GG
    Gina Goughenour
    Dec 10, 2025
    1.0
    I am DONE with this location. Idk what happened the last 3-4 months but wow. These drinks and donuts cannot be made by adults. Lol the iced coffee I get tastes like water with a hint of coffee flavor..I get 2 ice cubes total. The donuts ?! I’ll add a photo. This picture is actually not as bad compared to how it usually is. I’m done going there, just go to Irwin or Greensburg seriously do not waste your time or money!
  • RS
    Ryan Snyder
    Nov 28, 2025
    1.0
    Not sure how you can mess up a donut my 4 year old cousin can make them it’s quite literally dough and icing and a few sprinkles, I asked for 3 strawberry not busy at all they handed me 3 strawberry donuts with the most half assed icing barely any. Mine as well of bought dough I would’ve went to a bakery if I wanted dough, anyhow very little bit of icing and sprinkles mostly dough, not sure how you mess up a simple donut that bad, it wasn’t even busy and your a donut shop.. and I also asked for a chocolate milk got repeatedly handed a whole milk and the third time they got me the chocolate milk? I’m sorry I didn’t know that was a hard task? I hate leaving bad reviews but it blows my mind how you can mess up a donut that bad especially such a simple one.. anyways one star won’t be coming back lol.
  • NM
    nathaniel medved
    Nov 18, 2025
    1.0
    We need to start complaining so someone is held accountable at this location either the headsets need fixed or just fire everyone and tear the building down, the incompetence level here is above and beyond

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jeannette, PA?

Dunkin' in Jeannette, PA is open from 4:30 AM to 9 PM Monday through Thursday and Sunday, and until 10 PM on Friday and Saturday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.