Dunkin'

3.8
507 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Irwin, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9504 Lincoln Highway E, Irwin, PA
15642, United States

Hours

Reviews

3.8
507 reviews
5 stars
240
4 stars
107
3 stars
66
2 stars
23
1 star
71

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and dismissive behavior from staff, leading to a negative customer experience.

Order Accuracy

Customers frequently reported issues with incorrect orders, including missing items and poorly made drinks.

Drive-Thru Issues

The drive-thru service was criticized for long wait times and communication problems, causing frustration among customers.

Product Quality

Many customers expressed disappointment with the quality of food and drinks, citing stale donuts and poorly prepared items.

Cleanliness and Environment

While some noted cleanliness, others mentioned a cold and uninviting atmosphere, particularly after a recent remodel.
  • TQ
    Tiffany Queen
    Dec 4, 2025
    1.0
    This location is a safety hazard.
  • NR
    Nichole Rachael
    Sep 25, 2025
    1.0
    If I could give them less stars I would! Let me first syart by saying, my daughter and I always look forward to our thursday morning girls coffee dates before school. A few years ago I got diagnosed with POTS and a cardiac issue, I cant have caffine anymore, however I still enjoy the taste of it. Today we went through drive thru and I specifically asked for a decaffeinated iced, latte, they handed me a hot extra espresso shot latte.... I called them and said I specifically asked for decaffeinated that I would never ask for espresso and the GM argued that she heard extra espresso, that's not something id ever do bc I will have heart palpitations for it. When I came.back to get a new drink she was so incredibly rude and continuous argues with me. I did end uo getting a new drink but I think we will be choosing somewhere else to have our morning dates for now on. Staff is so rude in here and they were irritated that I even asked for them to remake it. Ive never been so disrespected in my lifem usually I love leaving good reviews but this out a bad taste in my mouth. I get things are hard out there and some.people dont like their jobs, but at least treat people correctly when they did nothing wrong and you got the order wrong.
  • DM
    Desiree Mcfarland
    Sep 25, 2025
    1.0
    This used to be my favorite Dunkin until about 8 mths ago. The coffee is ALWAYS nasty. The food is never made correctly. The older lady at the drive thru window is nastier than the coffee. I used to go every day now I will drive to the Greensburg location out of my way to bypass this one.
  • EE
    Erica
    Aug 20, 2025
    1.0
    I ordered a refresher drink and sandwich and the staff was extremely rude and miserable. The service was awful. It was definitely an environment I will not be subjecting myself to again.
  • SP
    Sheryl Peters
    Feb 5, 2023
    1.0
    I placed an on the go order with the app. I got a half dozen donuts. I ordered a specific donut for each family member. When we got there they told us they were out of all of them except 2. So I asked for replacements but they were out of all of those also. So we ended up having to take just plain glazed (that were not worth the price). My kids were very disappointed I'm even more angry that I promised I would get them something and then let them down

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Irwin, PA?

Dunkin' in Irwin, PA is open Monday through Saturday from 4:30 AM to 9:00 PM, and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.