Many customers reported slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food quality, including stale items and incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and kitchen, with dirty tables and unsanitary conditions noted.
Overall Experience
Despite some positive feedback on specific items like ice cream, many customers expressed dissatisfaction with their overall experience, citing service and food quality issues.
TT
Thaddeus Taylor
Oct 14, 2025
5.0
Small dining room was quiet and not at all crowded at supper time. The dining room is effectively arranged to make spaces that feel somewhat private. Value menu is comparable to other fast food chains, except ice cream sweetens the deal.
LH
Logan Hicks
Sep 26, 2025
1.0
They didn’t listen to me it’s all run by kids!!
RM
rick myers
Sep 20, 2025
5.0
It was great as always. Though try be there if possible before the local games end because it does get really busy before the closing time.
KK
Kiara
Aug 25, 2025
5.0
Super good! I recommend the mixing bowl Mashup abs fluffernutter blizzards. Their pretzels are also really good! Service was really good and I enjoyed just going through the drive through
SO
Samuel oskey
Aug 23, 2025
1.0
This place has the slowest workers ive ever seen. Order two small blizzards and you'll be waiting 35minutes for them to figure out how to do their jobs.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Indiana, PA?
Dairy Queen Grill & Chill is open daily from 10:30 AM. On Monday through Thursday and Sunday, it closes at 9:00 PM; on Friday and Saturday, it closes at 9:30 PM.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes and malts, and ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, they offer a drive-thru service along with both indoor and outdoor seating, including high chairs for kids.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible, with amenities like restrooms and free WiFi.
Can customers order food online for pickup at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup through their official order website.
Where is Dairy Queen Grill & Chill located, and how can I contact them?
It is located at 403 N 4th St, Indiana, PA 15701-2026, United States. You can call them at +1 724-465-5700.
Are there any car dealerships near Dairy Queen Grill & Chill where I can service my vehicle?
Yes, nearby dealerships include Jeep, Colonial Mitsubishi, Tri-Star Motors Indiana, and Colonial Mazda Service Center, which offer sales and automotive repair services.
Where can I find a pharmacy near Dairy Queen Grill & Chill?
Eaglescripts Apothecary, a nearby pharmacy offering health and medical supplies including vitamins and supplements, is close to Dairy Queen.
Are there any grocery or convenience stores near Dairy Queen Grill & Chill?
Yes, Bi Lo Foods and BiLo grocery stores are nearby where you can find groceries and convenience items.
What local attractions or services are close to Dairy Queen Grill & Chill for visitors?
Near Dairy Queen, visitors can find community services like Indiana County Children & Youth, the Loyal Order Of Moose lodge and bar, as well as money transfer services like Western Union.