Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, order inaccuracies, and rude staff interactions.
Cleanliness
Many reviews highlighted poor cleanliness in the dining area and food preparation areas.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh items while others received cold or poorly prepared food.
Staff Attitude
While some customers praised friendly staff, many noted a lack of professionalism and negative attitudes among employees.
HY
Hendrix Yapputro
4 days ago
5.0
Clean store and wonderful customer service, while others report issues with order accuracy and supervision.
Menu Highlights:
- _Baconator: A half-pound of fresh beef, American cheese, and six pieces of crispy Applewood smoked bacon
- Spicy Chicken Sandwich: A spicy twist on the classic chicken sandwich
- Frosty: A creamy frozen dessert available in various flavors
- Breakfast Items: Options like the Breakfast Baconator and Honey Butter Chicken Biscuit
Common Praises:
- Fresh, high-quality ingredients
- Quick service
- Friendly staff
Common Complaints:
- Order mistakes
- Lack of attention to detail
- Limited vegetarian options
The restaurant is open daily from 6:30 AM to 1:00 AM, and offers delivery and takeaway options. Prices range from $2.30 for a Jr. Hamburger to $11.49 for a Baconator.
TL
Trisha Leib
Jan 3, 2026
5.0
Our experience this trip has been way better than in past years!!! I feel like they made some major improvements in service.
PP
Paul P
Dec 25, 2025
5.0
The morning crew was in a surprisingly good mood, well done with that.
GR
Grim Reaper
Dec 17, 2025
1.0
Horrible place to get food , rushed me thru drive- thru took the time to question me about what sauce I wanted and then stiffed me on the nuggets. We called in after we returned home and found out we didn’t get the nuggets and “Lacey” said we can stop in anytime for a free meal. We stopped in this evening and they said “Lacey “ said NO. Not a pleasant experience. Don’t waste your time at this restaurant. Typical WORTHLESS service , service sucks since Covid.
KJ
Kurt Jarvis
Dec 10, 2025
3.0
I know this is a fast food and no one can expect 5 star food or service but for sure this Wendy’s needs a “do better”
First, the drive up window is always scuzzy. They need to keep their window glass clean and clean up the mental frame that is usually greasy looking.
Second, their coffee is good but at least 70% or more of the time lukewarm or cold. This is a simple fix. Attach a magnetic timer to the brewed pot and set it for 15 min and after 15 min automatically dump it and make a new pot and have it ready
Third, their staff are friendly and pleasant but Wendy’s needs an employee policy of no facial jewelry and wear a company vest or shirt. . Lip rings, nose rings and eyebrow rings are not a great greeting for customers. Many companies have policies to cover employee dress and appearance. The haphazard disheveled look does not benefit the company
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours of Wendy's in Hummelstown, PA?
Wendy's in Hummelstown is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Hummelstown Wendy's has a drive-thru open daily from 6:30 AM to 1:00 AM.
Can I order Wendy's food through a mobile app or online?
Yes, you can place orders through the Wendy's mobile app or online at order.wendys.com.
Is breakfast served at the Wendy's in Hummelstown?
Yes, this location serves breakfast daily. You can order breakfast items through the app or online.
What payment options does Wendy's in Hummelstown accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's in Hummelstown?
You can contact them directly at (717) 566-3188, or provide feedback via their Customer Care team through live chat, phone, or their customer satisfaction survey online.
Where can I find nutrition and allergen information for menu items at Wendy's?
Nutrition and allergen info are available on their website, mobile app, and in-restaurant posters. On digital platforms, select a menu item and click 'Nutrition & Allergens' to view details.
What are some nearby restaurants to Wendy's in Hummelstown?
Nearby restaurants include Pizza Hut, McDonald's, Papa Johns Pizza, Wingstop, Bob Evans, KFC, and Bollywood Indian Fusion, offering a variety of dining options close to Wendy's.
Are there nearby places where I can get groceries or beverages near Wendy's?
Yes, Cold Beer ToGo, Sheetz convenience store and gas station, and Hummelstown Beverage Distribution are nearby for groceries and beverages.
What nearby facilities can help customers with transportation or banking needs near Wendy's?
Customers can find ATMs like PNC ATM and First National Bank ATM nearby, as well as UPS Access Point locations for shipping and courier services.