Panera Bread

3.9
994 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hummelstown is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1178 Mae St, Hummelstown, PA
17036, United States

Hours

Reviews

3.9
994 reviews
5 stars
473
4 stars
224
3 stars
113
2 stars
63
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about portion sizes, freshness, and incorrect items being served.

Cleanliness

Numerous customers noted that the restaurant was often dirty, with unclean tables and bathrooms, impacting their dining experience.

Pricing Concerns

Several customers felt that the prices were too high for the quality and quantity of food received, leading to perceptions of poor value.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary.
  • RS
    Rachel Samreny
    Nov 15, 2025
    5.0
    Seriously the best customer service I’ve had recently. Manager Ethan and front counter Derek were SOOOOO KIND to me. I think I must have screwed up our family’s online order, and they were VERY GRACIOUS and took care of me. I never felt like they were upset, when it must have been an issue on my end putting out through online. THANK YOU
  • RR
    Rock n roll
    Nov 12, 2025
    5.0
    I came to this location a few times. Staff was always very friendly. My kiddo was sick so I tried delivery for the 1st time. The driver joe was able to txt me to let me know he did knock awhile and nobody answered and wanted to let me know where he put it. I felt bad because I wanted to hand him a tip but my kid was sick and I missed him. He went above and beyond and responded back with get well wishes for her. I love this location :)
  • NN
    nreigle87
    Nov 8, 2025
    5.0
    This is my favorite Panera. Linda is the heart of this location. She is sweet, funny and always gives a smile.
  • RR
    RASULOV
    Nov 1, 2025
    5.0
    Lovely place, delicious, clean and amazing staff. Thank you!
  • PP
    Paul
    Oct 20, 2025
    2.0
    This was a 2nd choice because Hoageez was closed. Waited to long for the food. Rather expensive for a meager looking sandwich.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Hummelstown accept reservations?

No, Panera Bread in Hummelstown does not accept reservations.

What are the daily operating hours for Panera Bread Hummelstown?

Panera Bread Hummelstown is open daily from 6:00 AM to 9:00 PM.